Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $45.19 - $60.58
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401(k) Plan
stock purchase plan
employee assistance plan
Childcare discounts
Paid Time Off
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Job Description
Marriott International, headquartered in Bethesda, Maryland, is the world’s largest hotel company known for its extensive portfolio of brands and commitment to delivering exceptional guest experiences. With a global reach and a reputation for excellence, Marriott International provides a dynamic and inclusive work environment where employees are empowered to grow professionally and personally. The company values diversity and fosters a culture where the unique backgrounds of its associates are recognized and celebrated. Marriott International’s dedication to providing outstanding hospitality services makes it a top employer in the hotel industry, offering numerous opportunities for career advancement and development. As part of... Show More
Job Requirements
- high school diploma or ged
- 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
- or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
- ability to travel 100 percent of the time
- strong leadership and management capabilities
- excellent communication skills
- ability to work remotely and in a hybrid environment if located near headquarters
Job Qualifications
- high school diploma or ged
- 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
- or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proficiency in event management software and tools
- ability to manage multiple complex events simultaneously
- strong financial acumen and budgeting skills
Job Duties
- assigns all events turned over to event planning team
- oversees for turned opportunities’ function space and group room blocks
- communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures
- leads execution of activities to support the event management strategy
- works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
- leads discussions to review event complexity and proactively avoid service challenges and failures
- ensures the property is apprised of all groups that will impact property operations
- manages customer budgets to maximize revenue and meet customer needs
- maintains inventories to maximize customer satisfaction and revenue opportunities
- works with highly complex or high profile groups when financial impact will be significant
- leads the catering menu development process
- champions all standards, policies and procedures for the event planning team
- leads event management meetings
- reviews comment cards, guest satisfaction results and other data to identify areas of improvement
- shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction
- displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
- interacts with guests to obtain feedback on product quality and service levels
- responds to and handles guest problems and complaints
- strives to improve service performance
- empowers employees to provide excellent customer service
- develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
- consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
- establishes customer service guidelines so employees understand expectations and parameters
- ensures employees receive on-going training to understand guest expectations
- observes service behaviors of employees and provides feedback to individuals and or managers
- reviews staffing levels to ensure that guest service and planning needs are met
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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