
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Thompson is a distinguished luxury lifestyle hotel and hospitality company known for delivering exceptional experiences through its uniquely designed properties and boutique hotels. The company is widely recognized for its dedication to sophisticated design, superlative service, and creating memorable moments for guests. With a reputation built on blending authentic local culture with genuine hospitality, Thompson hotels stand out as destinations that emphasize both elegance and spontaneity in their guest interactions. The company prides itself on cultivating a team that not only delivers high-quality service but also contributes to a vibrant culture defined by creativity, humor, and a passion for excellence.Show More
Job Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal communication skills
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
- Must be comfortable working in a shared space, with constant noise, without the use of a private office
- Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism and collaboration
Job Qualifications
- Knowledge of guest service etiquette and proper food and beverage serving techniques in compliance with company standards
- Ability to perform all tasks related to restaurant server and proficiently use job-related software and property management systems
- Knowledge of cocktails and proper cocktail mixing techniques
- Knowledge of wine, beer and all other alcoholic and non-alcoholic beverages
- Knowledge of food and food preparation techniques
- Ability to remain calm in various situations, use sound judgement and effectively solve problems
- Ability to work quickly, prioritize, and maintain service at multiple tables at a time
- Ability to read and interpret documents such as safety rules and procedural manuals
- Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades and percentages
- Strong written, verbal, and interpersonal skills
Job Duties
- Respond to guest requests in a timely, friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Anticipate guest needs, ascertain satisfaction, and offer suggestions
- Properly and accurately close guest checks
- Process cash and credit card payments
- Breakdown, clean and set-up of tables, buffets, and food stations
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Complete closing duties, including restocking items, turning off lights, etc
- Ensure adherence to quality expectations and standards
- All other duties as assigned by leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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