Job Overview
Employment Type
Full-time
Compensation
Type: 
Hourly
Rate: 
Range $19.00 - $26.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive compensation
Comprehensive benefits package
Medical
prescription
Dental
Vision
Life insurance
AD&D insurance
Disability insurance
Employee assistance program
financial planning
401(k) plan with up to 6% company match
Paid Time Off
Flexible work arrangements
Internal mobility
Professional development opportunities
Tuition Assistance
bonus eligibility
Job Description
World Group, established over 60 years ago, is a distinguished leader in the supply chain and logistics industry, renowned for pioneering vessel agency services on the Great Lakes. Over the decades, World Group has expanded its footprint to become a comprehensive logistics powerhouse, offering a broad portfolio of globally trusted brands committed to delivering end-to-end supply chain solutions. These solutions are powered by cutting-edge technology that provides unprecedented visibility and data transparency, empowering customers to optimize their logistics operations efficiently. The company excels in various segments including ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry,... Show More
Job Requirements
- High school diploma or GED required
- college degree preferred
- 1+ year trucking industry experience preferred
- highly organized individual with great communication skills
- ability to thrive in a fast-paced environment with heavy email, phone, messaging volume
- computer skills required including Microsoft Office Suite and familiarity with Transportation Management Systems
Job Qualifications
- High school diploma or GED
- college degree preferred
- 1+ year trucking industry experience preferred
- highly organized individual with great communication skills
- ability to thrive in a fast-paced environment with heavy email, phone, messaging volume
- computer skills including Microsoft Office Suite, familiarity with Transportation Management Systems
Job Duties
- Communicating quote rates and service capabilities
- processing orders as they arrive
- providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
- gathering feedback, identify trends, and bringing new ideas to improve the customer experience
- entering time-sensitive order information accurately into computer systems
- responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
- ensuring customer location and contact information is up to date and accurate in computer systems
- performing other duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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