Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Bonus based on performance
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Vision Insurance
Job Description
FGG Spa, LLC is a dynamic and growth-oriented franchisee operating more than 60 Hand and Stone Massage and Facial Spa locations across eight states including New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. As a well-established player in the spa and wellness industry, FGG Spa, LLC proudly bears the hallmark of a family-owned company that balances the benefits of a large organization with the warm, people-first culture typical of smaller businesses. The company is deeply committed to investing in its employees and fostering a supportive work environment that values development, innovation, and customer satisfaction. By being part... Show More
Job Requirements
- Proven passion for communicating with people
- Capability to work flexible hours including nights, weekends, and holidays
- Ability to occasionally travel for training sessions, conferences, meetings or other business-related activities
- Excellent verbal and written communication skills
- A fast learner with a positive attitude
- Comfortable in a fast-paced, high-volume environment
- Computer proficiency
- Strong team player
- Exceptional organizational skills including attention to detail and multitasking
- Critical thinking skills including customer conflict resolution
Job Qualifications
- 3 to 5 years of leadership experience
- Proven success in driving performance and sales results
- Exceptional verbal and written communication skills
- Prior spa industry or membership-driven sales experience is a plus
- Ability to work independently with minimal supervision
- Strong organizational and multitasking abilities
- Critical thinking skills including customer conflict resolution
- Proficiency in computer and retail/appointment booking systems is a plus
Job Duties
- Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients and membership sales and management
- Oversee and manage daily operations of the spa
- Manage and drive spa sales performance
- Recruit, hire, and develop talented spa professionals
- Train, monitor, and coach performance
- Membership education and sales including sales goals and incentives
- Passionately promote products and services
- Communicate with service provider team and maximize appointment book
- Find opportunities for grassroots marketing and local community connections
- Perform administrative duties including reporting, P&L analysis, payroll, cash handling, inventory and ordering
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: