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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $125,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
Employee Discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading outdoor and recreational vehicle (RV) retailer known for its comprehensive range of products and services tailored to the camping and outdoor lifestyle. Established as a major player in the RV industry, Camping World operates numerous locations across the United States, providing everything from RV sales and service to parts and accessories. The company prides itself on delivering exceptional customer service and fostering a community of outdoor enthusiasts who enjoy the freedom and adventure that RV living offers. At its core, Camping World is committed to enhancing the outdoor experience through high-quality products, knowledgeable staff, and... Show More
Job Requirements
- Experience managing a high-volume service center in the RV, automotive, marine, or power sports industry is strongly preferred
- Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
- Knowledge of RV's and RV systems is a plus
- Strong written and verbal communication skills
- Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
- Intermediate or better skills in MS Office (Word, Excel, Outlook)
- Ability to read and analyze P&L reports
- Valid driver’s license required
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
- Exposure to heights and hazards related to working with electrical and welding equipment
- Environmental conditions include heat, cold, humidity, noise, dust and wetness
Job Qualifications
- Experience managing a high-volume service center in the RV, automotive, marine, or power sports industry is strongly preferred
- Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
- Strong written and verbal communication skills
- Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
- Intermediate or better skills in MS Office (Word, Excel, Outlook)
- Ability to read and analyze P&L reports
- Valid driver’s license
Job Duties
- Support and manage the Service Manager(s) as part of the fixed operations team in the location
- Ensure a consistently high level of internal and external customer satisfaction throughout the service department
- Drive profitability through increased sales, gross profit, P&L management, and labor cost control
- Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
- Foster a culture that promotes employee development and retention, customer satisfaction, and philanthropy
- Create and maintain strong working relationships with external vendors
- Meet or exceed monthly budget projections
- Maintain a safe and functional working environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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