Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
mentorship
Job Description
SCHEELS is a renowned leader in the sporting goods industry, dedicated to delivering an unparalleled shopping experience to customers across the United States. Known for offering the largest selection of sports brands in the country, SCHEELS combines world-class products with unique attractions and exceptional customer service. At its core, the company fosters a culture that values passion for sports, fitness, fashion, and the outdoors, making it an ideal place for those eager to turn their interests into a thriving career. SCHEELS emphasizes extensive business and product training, ensuring that associates become experts equipped to meet and exceed customer needs with... Show More
Job Requirements
- Customer service experience
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine thank you
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
- Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
- Ability to exert up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Job Qualifications
- Minimum of a high school diploma or general education degree (GED)
- 1-3 months of related experience or training or equivalent combination of education and experience
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
- Strong organization, attention to detail, multi-tasking, and problem solving skills
- Professional appearance and attitude
- Ability to adapt to a changing work environment
Job Duties
- Assures customers are receiving world class customer service and attention in the fitting rooms
- Answer all incoming calls in a friendly, professional and pleasant disposition
- Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
- Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed
- Create daily pocket schedules, make signs for all shops
- Assist in various projects for members of the Leadership team as needed
- Development of product knowledge and partners with sales associates to help achieve daily selling goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: