Job Overview
Employment Type
Temporary
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee wellness programs
Professional development opportunities
Retirement Plan
Employee assistance program
Flexible Schedule
Job Description
Beacon Health System (BHS) is a renowned healthcare organization dedicated to delivering exceptional care, inspiring health, and creating meaningful connections with its community. As a comprehensive health system, Beacon emphasizes trust, respect, integrity, and compassion across all its services, ensuring every patient and member receives world-class hospitality and support. BHS operates numerous facilities, including fitness and wellness centers, to provide holistic health solutions that integrate medical care with lifestyle enhancements. By fostering a patient-centered approach, Beacon Health System continuously strives to improve the health and well-being of individuals through innovative programs, compassionate staff, and community engagement.
The role of Re... Show More
The role of Re... Show More
Job Requirements
- Must be a minimum of 17 years of age
- High school diploma or equivalent preferred
- Six months to one year experience in receptionist or customer service role preferred
- Certification in CPR within three months of employment
- Ability to work flexible hours including weekends and extended hours
- Ability to operate computer systems and cash drawer
- Strong verbal and written communication skills
- Physical ability and stamina to perform essential functions including light cleaning and maintenance
- Commitment to organizational policies and attendance at meetings
- Available to work overtime and additional shifts as needed
Job Qualifications
- High school diploma or equivalent is preferred
- Six months to one year experience as a receptionist, front desk attendant, or in a customer service role is preferred
- Demonstrated interpersonal and communication skills necessary to interact effectively with diverse groups
- Certification in CPR or willingness to be certified within three months of employment
- Proficient phone skills according to Beacon's telephone usage standards
- Ability to operate an electronic computer cash drawer and balance it on a shift basis
- Flexibility to work varied hours including weekends and extended hours
- Personal commitment to positive fitness and health practices presenting a fit and healthy lifestyle
Job Duties
- Perform receptionist duties including greeting members and guests, receiving membership cards, and logging information into the computer system
- Answer client questions and inquiries regarding BHF operations and club policies
- Follow emergency procedures as outlined in the operations manual
- Schedule and process massage appointments and special events using club computer systems
- Apply and enforce BHF rules and regulations as directed
- Receive and address complaints, comments, and suggestions from clients following BHF's Member Experience Vision
- Maintain adequate supplies such as cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, and computer supplies
- Perform regularly scheduled light cleaning and maintenance duties including vacuuming, dusting, collecting towels, glass cleaning, wiping sinks and countertops, refilling amenities, and general cleanup
- Fold and maintain towel supplies in locker rooms and prepare soiled towel carts for pick-up
- Process sales and balance the cash drawer on a shift basis
- Monitor inventory of snack bar and pro-shop items on a shift basis
- Communicate effectively with members and guests providing assistance with patience and professionalism
- Assist with facility tours explaining club pricing and enrollment
- Explain programs and services offered and complete registrations
- Assist with babysitting, after hours, or membership duties as needed
- Assist with production of newsletters, mailings, and member surveys
- Complete other job-related duties and projects as assigned
- Attend and participate in department meetings
- Complete mandatory education, annual competencies, and employee health requirements in a timely manner
- Maintain license, certification, or registration in good standing
- Utilize universal precautions and protective equipment appropriately
- Adhere to regulatory agency requirements and compliance
- Comply with organizational and department policies
- Be available to work overtime and additional shifts when required
- Embrace Beacon’s six-point Operating System including leveraging innovation, cultivating human talent, embracing performance improvement, building accountability, using information to advance, and communicating clearly and continuously
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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