You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
term life insurance
Tuition Reimbursement
Employee Discounts
Job Description
Planet Fitness is a leading fitness franchisor and operator known for providing a top-quality fitness experience in a welcoming and judgment-free environment. With over 2,000 locations across the United States and continuing to expand rapidly, Planet Fitness stands as one of the largest and fastest-growing names in the fitness industry. The company is deeply rooted in strong values and a positive workplace culture that focuses on community wellbeing, inclusivity, and making every member feel like they belong. Employees at Planet Fitness enjoy working in a supportive team environment where delivering exceptional customer experiences and exceeding member expectations are top priorities.... Show More
Job Requirements
- 6-12 months of customer service experience preferred
- must be 18 years of age or older
- willingness to complete CPR/AED certification training provided by Planet Fitness
- basic computer skills and proficiency
Job Qualifications
- Customer service experience preferred
- friendly and positive attitude with a passion for excellent service
- strong communication listening and empathy skills
- ability to motivate inspire and act with integrity while respecting others
- quick learner with the ability to apply training effectively
- basic computer skills and proficiency
- willing to complete CPR/AED certification training provided by Planet Fitness
Job Duties
- Welcome members and guests as they enter and exit assisting with any questions during check-in
- promote the Judgement Free Zone® by engaging with members and supporting their fitness goals while upholding club policies
- address member issues promptly and escalate to management when necessary
- answer phone calls courteously and assist callers with questions
- manage membership functions such as new sign-ups billing updates cancellations collections and transfers
- conduct outreach calls and provide tours to prospective members helping them find the right membership option
- process retail sales accurately and contribute toward sales goals
- clean and sanitize gym equipment Black Card spa amenities and shared areas according to established schedules
- ensure restrooms are clean stocked sanitized and free of clutter
- perform walkthroughs of the facility to promptly address safety cleanliness and policy concerns
- report facility or maintenance issues such as broken equipment leaks or dispenser problems
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All