You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
Sick Time
Paid holidays
Free Black Card Membership
401(k) retirement savings plan
term life insurance
flexible spending accounts
Tuition Reimbursement
Employee Discounts
Team-building activities
Job Description
Planet Fitness is a leading fitness franchisor and operator in the United States, boasting over 2,000 locations and an ever-expanding footprint. Committed to enhancing lives through a top-quality fitness experience, Planet Fitness stands out by fostering a welcoming and judgement-free environment for all its members. This fitness company prides itself on its strong values, positive culture, and a supportive team ethos that prioritizes community wellbeing. Working at Planet Fitness means being part of a family that cares deeply about creating a space where everyone feels they belong, whether they are members or staff.
The company’s focus on inclusivity, exceptional... Show More
The company’s focus on inclusivity, exceptional... Show More
Job Requirements
- Must be 18 years of age or older
- Willingness to complete CPR/AED certification training provided by Planet Fitness
- 6-12 months of customer service experience preferred
- Basic computer skills and proficiency
- Ability to work collaboratively in a team environment
Job Qualifications
- Customer service experience preferred
- Friendly and positive attitude
- Strong communication listening and empathy skills
- Ability to motivate inspire and act with integrity while respecting others
- Quick learner with the ability to apply training effectively
- Basic computer skills and proficiency
Job Duties
- Welcome members and guests as they enter and exit assisting with any questions during check-in
- Promote the Judgement Free Zone by engaging with members on the floor offering assistance and supporting their fitness goals while upholding club policies
- Address member issues promptly and escalate to management when necessary
- Answer phone calls courteously and assist callers with questions
- Manage membership functions such as new sign-ups billing updates cancellations collections and transfers
- Conduct outreach calls and provide tours to prospective members helping them find the right membership option
- Process retail sales accurately and contribute toward sales goals
- Clean and sanitize gym equipment Black Card spa amenities and shared areas according to established schedules
- Ensure restrooms are clean stocked sanitized and free of clutter
- Perform walkthroughs of the facility to promptly address safety cleanliness and policy concerns
- Report facility or maintenance issues such as broken equipment leaks or dispenser problems
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All