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Sev Laser

Fishtown - Part Time Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Employee Discounts
supportive leadership
growth opportunities

Job Description

SEV Laser is one of the fastest-growing aesthetic medical spa brands in the United States with over 65 locations nationwide and expanding continuously. Known for providing exceptional client experiences and cutting-edge aesthetic treatments, SEV Laser stands at the forefront of the beauty and wellness industry. The company is committed to building a best-in-class team that supports its rapid growth and innovation while maintaining a high standard of service excellence. SEV Laser fosters a collaborative, high-energy, and professional environment where teamwork and personal development are core values. Employees are encouraged to grow their careers within the company, benefiting from supportive leadership... Show More

Job Requirements

  • Availability to work 2-3 days per week
  • weekend availability required
  • holiday availability required
  • prior sales experience
  • good communication skills
  • ability to multitask
  • punctuality and reliability
  • ability to work independently
  • comfort with computer systems

Job Qualifications

  • Prior sales experience in retail, Med-Spa, membership-based services, or similar
  • strong attention to detail and ability to multitask in a fast-paced environment
  • excellent customer service and communication skills
  • comfort using computer systems and scheduling platforms
  • ability to work independently with minimal supervision
  • reliable, punctual, and consistent attendance

Job Duties

  • Greet every client warmly upon arrival and departure
  • manage check-in, check-out, and payment processes in accordance with company policies
  • provide clear and accurate information regarding services, packages, retail products, and promotions
  • address client questions and concerns professionally and courteously
  • maintain confidentiality and uphold SEV's customer service and safety standards
  • actively promote SEV services, packages, memberships, and retail products
  • identify client needs and confidently recommend appropriate treatments or upgrades
  • support clinic sales goals through consistent client engagement and follow-through
  • maintain strong knowledge of services, pricing, and current promotions
  • leverage prior sales experience to drive conversions and client retention
  • accurately book, modify, and cancel appointments with strong attention to detail
  • answer phone calls promptly using elevated phone etiquette
  • monitor and respond to office emails and voicemail messages
  • utilize SEV booking and client-management systems efficiently
  • partner with leadership to ensure smooth scheduling flow and daily operations
  • open and close the clinic in accordance with Standard Operating Procedures
  • maintain a clean, organized, and well-stocked front desk and work area
  • assist with transitional cleaning of treatment rooms as needed
  • monitor inventory levels and notify leadership when supplies are low
  • support overall clinic operations as directed by management

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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