Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.63
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid sick leave
Paid parental leave
Oregon PERS retirement
No-cost TriMet Hop Pass
Employee assistance program
Free Oregon Zoo admission
Discounts at regional parks and clubs
Job Description
Metro serves as a unique regional government body that oversees services, parks, and venues throughout the greater Portland area. Uniquely led by an elected council, Metro ensures that residents have a voice in shaping the future of their community while managing essential regional assets including natural areas, transportation, and cultural venues. Among Metro's prominent facilities are the Oregon Convention Center (OCC) and the Portland Expo Center, each providing high-quality, dynamic event spaces that attract hundreds of thousands of visitors annually. These venues are integral to Portland's economy and cultural life, hosting a wide array of events from national conventions and... Show More
Job Requirements
- Minimum of a high school diploma or GED
- One year of experience working directly with the general public in high volume situations
- Ability to communicate effectively with a wide range of people
- Physical ability to stand and walk for extended periods and lift up to 10 pounds
- Willingness to work variable hours including nights, weekends, and holidays
- Residency within the First Opportunity Target Area (FOTA) and meeting income eligibility for this recruitment
- No prior termination for cause or resignation in lieu of termination from Metro within the last 3 years
- Ability to use handheld technology such as ticket scanners and radios
Job Qualifications
- Minimum of a high school diploma or GED
- One year of experience working directly with the general public in a high volume situation such as retail or fast food
- Any combination of education and experience that provides the necessary knowledge, skills and abilities to perform the classification duties and responsibilities
- Ability to work a variety of shifts including nights, weekends, and holidays
- Experience in customer service or guest-facing roles preferred
- Dependability and strong communication skills
- Familiarity with public venues or multi-purpose event facilities preferred
Job Duties
- Represent the venue with professionalism and courtesy, serving as a welcoming first point of contact for guests
- Check guest badges to ensure appropriate access to designated event areas
- Scan, collect, and accurately count tickets for various public shows and events
- Manage and guide patron lines to support smooth and efficient event entry
- Assist guests with general wayfinding and provide event-specific wayfinding support to ensure guests reach their intended destinations with ease
- Provide timely communication with lead and management to report any issues that may arise
- Assist patrons with coat and luggage check services
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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