Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Event travel perks
performance-based bonus
Job Description
First Fleet Concerts is a prominent regional concert promoter located in Des Moines, Iowa, operating as a joint venture with Live Nation Entertainment, one of the largest live entertainment companies globally. Specializing in producing live events across a broad variety of venues including theaters, clubs, ballrooms, outdoor venues, and major festivals, First Fleet Concerts plays a critical role in shaping the Midwest's vibrant live music scene. The company's portfolio features collaborations with some of the most influential artists, creating unique and unforgettable fan experiences ranging from intimate club performances to large-scale multi-day festivals. This dynamic environment offers a stimulating workplace... Show More
Job Requirements
- Bachelor's degree in Business, Arts Management, or related field or equivalent professional experience
- 7+ years of ticketing or box office experience in theaters, arenas, or concert promotion
- Proven expertise in variable and dynamic pricing or yield/revenue management
- Strong working knowledge of ticketing platforms such as AXS, Ticketmaster, or Etix
- Excellent financial, analytical, and data interpretation skills
- Ability to lead and motivate a small team while managing multiple projects simultaneously
- Excellent communication and interpersonal skills
- Experience managing ticketing for multi-venue operations including outdoor and festival events
Job Qualifications
- 7+ years of ticketing or box office experience in theaters, arenas, or concert promotion
- Proven expertise in variable and dynamic pricing or yield/revenue management
- Strong working knowledge of ticketing platforms such as AXS, Ticketmaster, or Etix
- Excellent financial, analytical, and data interpretation skills
- Ability to lead and motivate a small team while managing multiple projects simultaneously
- Excellent communication and interpersonal skills comfortable on calls with artists, agents, and venue partners
- Experience managing ticketing for multi-venue operations including outdoor and festival events
- Bachelor's degree in Business, Arts Management, or related field or equivalent professional experience
Job Duties
- Develop and implement ticket pricing strategies including static, tiered, and dynamic pricing
- Monitor sales pace, market trends, and secondary market activity to identify repricing opportunities
- Oversee ticket builds, seat maps, holds, and inventory setup across multiple venues and event types
- Collaborate with CEO, talent buyers, and marketing teams on pricing and release strategies for each show
- Lead post-event analysis of sales performance, pricing effectiveness, and revenue optimization
- Serve as the ticketing representative on artist, agent, and venue calls providing input on pricing, scaling, and on-sale plans
- Coordinate with artist teams on VIP programs, presales, and fan club allocations
- Partner with venues and festival sites to ensure consistent standards across all First Fleet ticketing operations
- Maintain strong relationships with ticketing vendors, particularly AXS, and other third-party providers
- Oversee daily ticketing operations and box office functions for all First Fleet events
- Supervise and develop 1-2 direct reports club/box office ticketing staff
- Manage ticketing system configuration, reporting, settlements, and reconciliation
- Ensure accurate event settlements and reporting for internal accounting and external partners
- Oversee on-site box office operations during events when necessary
- Produce and analyze detailed sales reports tracking KPIs such as sell-through, average ticket price, and revenue per event
- Present regular performance summaries and projections to leadership
- Leverage data to inform pricing, marketing, and forecasting decisions
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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