Fire Sprinkler Service Coordinator/ Scheduler
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Additional voluntary insurance programs
401k with employer match
Profit-Sharing plan
Employee stock purchase plan
Paid Time Off
Job Description
United States Alliance Fire Protection, Inc (USAFP) is a well-established, financially strong contractor founded in 1986 and dedicated to saving lives and protecting property through the installation and servicing of life-safety systems. With decades of industry experience, USAFP has built a reputation for reliability, innovation, and personal integrity, making it a leader in fire protection services. The company is committed to upholding the highest standards of safety and excellence, striving to deliver best-in-class solutions to its clients. It seeks employees who share its core values of ingenuity and a strong work ethic, fostering a culture where problem-solving skills are highly... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in scheduling, dispatch, or coordination roles
- Proficiency with Microsoft Office suite and CRM software
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Detail-oriented with excellent organizational skills
- Availability to manage multiple tasks under pressure
Job Qualifications
- 2+ years in scheduling, dispatch, or service coordination
- Strong organizational skills and customer-service mindset
- Proficiency in Microsoft Office and dispatch/CRM software
- Excellent communication skills
- Ability to multitask and manage time effectively
- Experience working in a service-oriented environment
Job Duties
- Schedule and dispatch technicians based on skills and availability
- Communicate with customers to confirm appointments and provide updates
- Maintain accurate records in CRM and scheduling tools
- Collaborate with service, warehouse, and procurement teams to ensure job readiness
- Monitor and adjust schedules to optimize technician efficiency
- Handle customer inquiries and resolve scheduling conflicts
- Support field service team with coordination and communication
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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