Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.32 - $42.26
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
The Ontario Fire Department Fire Communications Division is currently recruiting for the position of Fire Dispatcher (Lateral). Established as a dedicated emergency response organization, the Ontario Fire Department serves a population of over 180,000 residents across nearly 50 square miles, operating ten fire stations with multiple engine and truck companies. This division plays a critical role in emergency management as the first point of contact during fire and medical emergencies, providing vital communication and coordination between the public and fire response teams. The department extends its dispatching services beyond Ontario, also serving the City of Corona, thus broadening its commitment... Show More
Job Requirements
- High school diploma or recognized equivalent
- one year of continuous experience in public safety emergency communication two-way radio operations and techniques as well as emergency 9-1-1 call-taking experience within the last three years
- valid California Class C driver license and acceptable driving record
- obtain California Law Enforcement Teletype Systems CLETS certification within six months of employment
- obtain Emergency Medical Dispatcher EMD certification issued by the international Academies of Emergency Dispatch prior to the end of the probationary period
- CPR First Aid certification prior to the end of the probationary period
- ability to work any shift in a 24-hour day 7-day week operation on a rotational basis including weekends and holidays
- ability and willingness to wear mandatory uniform and communication headset
- ability to work in an underground location
- ability to provide a Typing Certificate of forty words per minute WPM from a recognized typing agency if selected to move forward in the recruitment selection process
Job Qualifications
- High school diploma or recognized equivalent
- one year of continuous experience in public safety emergency communication two-way radio operations and techniques as well as emergency 9-1-1 call-taking experience within the last three years
- valid California Class C driver license and acceptable driving record
- obtain California Law Enforcement Teletype Systems CLETS certification within six months of employment
- obtain Emergency Medical Dispatcher EMD certification issued by the international Academies of Emergency Dispatch prior to the end of the probationary period
- CPR First Aid certification prior to the end of the probationary period
- ability to work any shift in a 24-hour day 7-day week operation on a rotational basis including weekends and holidays
- ability and willingness to wear mandatory uniform and communication headset
- ability to work in an underground location
- ability to provide a Typing Certificate of forty words per minute WPM from a recognized typing agency if selected to move forward in the recruitment selection process
Job Duties
- Receives identifies and records a variety of calls for assistance from the public related to fire and or medical services
- calms distressed callers uses interview techniques to gain incident information and enters calls for service in a timely and accurate manner
- provides pre-arrival medical instructions to callers
- provides information to callers prepares telephone requests for assistance assigns incident numbers to occurring events and refers callers to other staff agencies as appropriate
- dispatches proper public safety staff and equipment based on computerized recommendations response procedure guidelines and knowledge of agency requirements
- communicates with public safety staff in the field and informs emergency command staff of pending responses from other agencies
- maintains status of calls via computer screens keyboard and other communications equipment
- conducts tests of emergency communication equipment as needed
- coordinates use of multiple radio frequencies supported by the radio system among ground units and performs routine communication via radio paging for administrative staff
- prioritizes safety related information and analyzes data and complex information for situational changes
- applies a working knowledge of regional geography for all the areas served by the Communications Center
- retrieves information from local state and federal databases as requested by field staff investigative purposes
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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