Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible scheduling
Job Description
Eddie Merlot's is a renowned upscale steakhouse chain known for its exceptional dining experience, sophisticated ambiance, and dedication to superior guest service. With locations across the United States, Eddie Merlot's prides itself on offering a fine dining atmosphere that combines classic steakhouse fare with innovative dishes and a diverse selection of wines and beverages. The restaurant is committed to delivering a memorable night out for every guest through attentive service, high-quality food, and a welcoming environment. The team at Eddie Merlot's is passionate about hospitality and continuously strives to exceed customer expectations through personalized attention and professional expertise.
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Job Requirements
- High school diploma or equivalent
- Experience in a customer service or restaurant role preferred
- Ability to stand for extended periods
- Strong communication skills
- Basic math ability
- Must be at least 18 years old
- Eligible to work in the United States
- Ability to work flexible schedules including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous restaurant serving experience preferred
- Strong knowledge of food and beverage menus
- Excellent communication and interpersonal skills
- Ability to multitask and handle a fast-paced environment
- Basic math skills for payment processing
- Ability to work flexible hours including weekends and holidays
Job Duties
- Complete and pass required training modules
- Know your work schedule, arrive on time, and maintain professional appearance
- Know and understand menu and beverage options
- Communicate with Manager and Hosts regarding reservations and guest flow
- Check assigned station, configure tables, and perform opening duties
- Greet guests promptly and ensure their comfort
- Take beverage orders, prepare drinks, and deliver beverages
- Guide guests through the ordering process and suggest menu items
- Accurately take and input food orders following timing procedures
- Pick up and complete plate presentation of orders
- Serve orders and check back for guest satisfaction
- Perform pre-bussing and table maintenance during meals
- Present checks, complete payments, and report tips
- Thank guests and invite them to return
- Bus, set, and re-set tables as needed
- Assist with Prime Society service and encourage membership
- Follow policies, procedures, and legal requirements
- Communicate guest requests and complaints to Managers
- May work meetings, banquets, and special events
- Support team environment by assisting other team members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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