Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.50 - $24.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
growth opportunities
Competitive wages
hotel stay discounts
comprehensive training
Mentoring
Paid Time Off
Job Description
The Omni Nashville Hotel is a premier luxury hotel located in the heart of Nashville, Tennessee, uniquely designed to embody the city's dynamic music culture. Situated across from the Music City Center, the hotel integrates seamlessly with the Country Music Hall of Fame and Museum, providing an exclusive cultural and hospitality experience. This multi-story establishment is a modern architectural masterpiece incorporating natural materials, exposed steel, and regional limestone, reflecting Nashville's distinctive character. With a prime location on Fifth Avenue between Demonbreun and Korean Veterans Boulevard, Omni Nashville Hotel offers guests an array of exceptional dining, retail, and entertainment options, making... Show More
Job Requirements
- Minimum 1-year fine dining serving experience
- TABC certified before date of hire
- Knowledge of wine, spirits, and beer sales
- Previous cash handling experience
- Ability to communicate clearly in English
- Ability to input information into MICROS system
- Ability to work under pressure with a calm demeanor
- Ability to work with co-workers effectively
- Ability to prioritize and organize in a fast-paced environment
- Excellent customer service and problem-solving skills
- Availability to work varied shifts including weekends and holidays
- Physical ability to move, lift, carry, push, pull objects up to 50 pounds
- Capacity to stand and walk for extended periods
- Willingness to perform frequent bending, reaching, twisting, and consistent use of hands and arms
Job Qualifications
- Minimum 1-year fine dining serving experience, preferably in a steak house
- Must be TABC certified before date of hire
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments
Job Duties
- Follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes always
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Set tables according to type of event and service standards
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system at time of order, and adhere to cash handling standards
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Clean and set up tables
- Polish and clean the water glasses in his/her assigned station before opening hours
- Station set-up and breakdown/side-work
- Perform any other duties as assigned by the restaurant manager
- Be pleasant, smile and greet all guests, using surnames when obtained
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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