Job Overview
Compensation
Type:
Hourly
Rate:
Range $11.50 - $24.75
Work Schedule
Weekend Shifts
Benefits
Competitive wages
growth opportunities
Health Insurance
hotel stay discounts
Job Description
The Omni Nashville Hotel is a premier luxury hotel located in the heart of downtown Nashville, Tennessee. This hotel is uniquely designed to reflect the vibrant and authentic music culture that Nashville is famous for. Situated across from the Music City Center and integrated with the expansion of the Country Music Hall of Fame and Museum, the Omni Nashville Hotel offers guests a truly distinctive experience. It combines modern architectural expressions featuring natural materials, exposed steel, and regional limestone, with luxurious accommodations and contemporary meeting and entertainment spaces. The hotel is a dynamic destination that also includes several restaurants and... Show More
Job Requirements
- Minimum 1-year fine dining serving experience, preferably in a steak house
- Must be TABC certified before date of hire
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English
- Ability to accurately and efficiently input information into MICROS
- Must be able to work a variety of shifts, including weekends and holidays
- Ability to move, lift, carry, push, pull up to 50 pounds
- Must be able to stand and walk for an entire work shift
Job Qualifications
- Minimum 1-year fine dining serving experience, preferably in a steak house
- Must be TABC certified before date of hire
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments
Job Duties
- Follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Set tables according to type of event and service standards
- Take orders and answer questions, offer suggestions on both food and beverage menu selections, and daily specials
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system at time of order, and adhere to cash handling standards
- Check in with guests to ensure satisfaction with each food course and/or beverage
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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