Job Overview
Compensation
Type:
Hourly
Rate:
Range $11.50 - $24.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
growth opportunities
Health Insurance
hotel stay discounts
Job Description
The Omni Nashville Hotel stands as a beacon of luxury and cultural vibrancy in the heart of downtown Nashville, Tennessee. Specially designed to be an authentic expression of Nashville's lively music culture, the hotel boasts a unique integration with the Country Music Hall of Fame and Museum, spanning four expansive levels. Situated across from the new Music City Center on Fifth Avenue, the Omni Nashville Hotel offers guests an unmatched experience characterized by modern architectural design that incorporates natural materials, exposed steel, and regional limestone, reflecting the city's distinct and dynamic character. Beyond its architectural merits, the hotel provides a... Show More
Job Requirements
- minimum 1-year fine dining serving experience
- must be TABC certified before date of hire
- previous cash handling experience required
- must be able to work a variety of shifts, including weekends and holidays
- move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms
- must be able to stand and walk for an extended period or for an entire work shift indoors or outdoors
Job Qualifications
- minimum 1-year fine dining serving experience, preferably in a steak house
- must be TABC certified before date of hire
- developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- previous cash handling experience required
- ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- ability to accurately and efficiently input information into MICROS
- ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- ability to work cohesively with co-workers both within and outside of your department
- ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- excellent customer service, service recovery and problem-solving skills
- must be able to work a variety of shifts, including weekends and holidays
- move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms
- must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments
Job Duties
- follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes always
- greet guests when entering the restaurant with a pleasant smile and superior customer service
- set tables according to type of event and service standards
- take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials
- communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- record transaction in MICROS system at time of order, and adhere to cash handling standards
- check in with guests to ensure satisfaction with each food course and/or beverage
- present accurate check to guest and process payment
- maintain cleanliness of work areas throughout the day
- clean and set up tables
- polish and clean the water glasses in his/her assigned station before opening hours
- station set-up and breakdown/side-work
- perform any other duties as assigned by the restaurant manager
- be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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