Fine Dining Server - Bob's Steak & Chop House Part Time
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $24.75
Work Schedule
Weekend Shifts
Benefits
Competitive wages
growth opportunities
Health Insurance
hotel stay discounts
comprehensive training
Mentoring
Restaurant meal discounts
Job Description
Omni Nashville Hotel is a luxury hotel that stands as an authentic expression of Nashville's vibrant music culture. Located in the heart of downtown Nashville on Fifth Avenue between Demonbreun and Korean Veterans Boulevard, it is directly across from the Music City Center and integrated with an expansion of the Country Music Hall of Fame and Museum spanning four levels. The design of the hotel combines modern architecture with the city's distinctive character, using natural materials, exposed steel, and regional limestone to create a unique atmosphere. The multi-story establishment shares meeting and entertainment spaces and features additional restaurants and retail... Show More
Job Requirements
- Minimum 1-year fine dining serving experience
- TABC certified before date of hire
- Developed knowledge of wine, spirits, and beer
- Previous cash handling experience
- Ability to communicate clearly in English verbally and in writing
- Ability to input information accurately into MICROS
- Ability to handle stressful situations calmly
- Ability to work cohesively with co-workers
- Ability to prioritize and follow up on guest requests in a fast-paced environment
- Excellent customer service skills
- Availability for variety of shifts including weekends and holidays
- Ability to lift and move up to 50 pounds
- Ability to stand and walk for extended periods
- Frequent bending, reaching, twisting required
Job Qualifications
- Minimum 1-year fine dining serving experience, preferably in a steak house
- Must be TABC certified before date of hire
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments
Job Duties
- Follow, enforce, comply and adhere to all Bob's Steak & Chop House rules, policies, procedures, standards and recipes always
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Set tables according to type of event and service standards
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system at time of order, and adhere to cash handling standards
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Clean and set up tables
- Polish and clean the water glasses in his/her assigned station before opening hours
- Station set-up and breakdown/side-work
- Perform any other duties as assigned by the restaurant manager
- Be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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