Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $90,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
401K with company match
Paid Time Off
Job Description
Monarch Casino Resort Spa is a premier luxury casino and hospitality establishment located in Black Hawk, Colorado, renowned for its exceptional service, upscale amenities, and vibrant gaming experiences. The resort is dedicated to providing a distinguished and memorable visit for each of its guests, offering a range of dining options, entertainment, and accommodations that prioritize quality and customer satisfaction. As part of the vibrant hospitality industry, Monarch caters to a diverse clientele looking for fine dining, luxurious comfort, and top-notch entertainment in a sophisticated setting.
The Fine Dining Restaurant General Manager at Monarch Casino Resort Spa plays a cri... Show More
The Fine Dining Restaurant General Manager at Monarch Casino Resort Spa plays a cri... Show More
Job Requirements
- High school diploma or equivalent
- 3 to 5 years of experience in high volume restaurant supervision or management preferred
- Ability to obtain Alcohol Awareness Certification
- Ability to obtain Food Safety Certification
- Knowledge of beer, wine, and alcohol
- Good organizational skills
- Good interpersonal communication skills
- Knowledge in use of POS systems
- Computer knowledge, including Microsoft Excel, Word, Outlook
- Professional appearance in dress and manner
Job Qualifications
- 3 to 5 years high volume restaurant supervision or management preferred
- Ability to obtain an Alcohol Awareness Certification
- Ability to obtain a Food Safety Certification
- Knowledge of beer, wine, and alcohol
- Good organizational skills
- Good interpersonal communication skills
- Knowledge in use of POS systems
- Computer knowledge, including Microsoft Excel, Word, Outlook
- Professional appearance in dress and manner
Job Duties
- Operate the restaurant in accordance with the resort's mission statement
- Monitor the operation of the restaurant to ensure compliance with all standards and procedures established by the Food & Beverage Director as well as company and county health and regulatory standards and procedures
- Understand financial reports and apply the information in a timely and practical fashion so as to improve the operation
- Implement and insure prompt and courteous service to our guests in compliance with standards set forth by Monarch Casino and Spa, and the Food & Beverage Director
- Maintain proper staffing levels through efficient hiring of new Team Members
- Monitor the Team Members of the restaurant to assure they provide service in accordance with company and departmental standards and take action to correct any deficiencies through training and discipline
- Prepare work schedules of Team Members and delegate work and station assignments
- Prepare Team Member performance evaluations and disciplinary notices
- Circulate through restaurant and coordinate activities of Team Member's to provide efficient and courteous service to our guests
- Inspect and monitor cleanliness of the restaurant and comply with safety and health code regulations
- Greet and communicate with guests in a friendly and courteous manner
- Resolve guest complaints and issues
- Communicate and interact with food shift supervisors and Team Members
- Know, understand, follow, and enforce all company and departmental policies and procedures
- Proficiently operate POS systems, Stratton-Warren inventory system, as well as office computer systems including Microsoft Excel, Word, Outlook, etc.
- Facilitate all aspects of repairs and maintenance
- Keep documentation through proper email systems
- Decrease costs through effective scheduling and management of waste
- Increase revenue through training and use of financial reports to ensure up-sell of product
- Create new ideas and implement these ideas
- Readily identify and implement more efficient methods of operation
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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