Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $71,989.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a broad presence that includes 43 destinations across North America. The company also operates online sports betting and iCasino through theScore Bet Sportsbook and Casino, making it a significant player in the evolving digital gaming and entertainment landscape. With a commitment to diversity, sustainability, and community, PENN Entertainment fosters an inclusive environment that supports its team members and stakeholders while driving innovation in the entertainment and gaming sectors.
At PENN Entertainment, the focus on career growth and support for team members is paramount. Empl... Show More
At PENN Entertainment, the focus on career growth and support for team members is paramount. Empl... Show More
Job Requirements
- Must be at least 21 years of age
- Bachelor's degree preferred or an equivalent combination of education and five years of related supervisory or management experience
- Required experience managing fine dining or upscale restaurant operations
- Proven ability to lead teams resolve guest and employee issues diplomatically and maintain a high-service culture
- Strong written and verbal communication skills including the ability to prepare reports correspondence and procedures
- Demonstrated financial acumen including the ability to analyze labor costs ratios percentages and performance metrics
- Proficiency in Microsoft Outlook and related office applications
- Excellent leadership motivational customer service and interpersonal skills
- Flexibility to work varying shifts including nights weekends holidays and overtime as business needs require
Job Qualifications
- Bachelor's degree preferred or an equivalent combination of education and five years of related supervisory or management experience
- Required experience managing fine dining or upscale restaurant operations
- Proven ability to lead teams resolve guest and employee issues diplomatically and maintain a high-service culture
- Strong written and verbal communication skills including the ability to prepare reports correspondence and procedures
- Demonstrated financial acumen including the ability to analyze labor costs ratios percentages and performance metrics
- Proficiency in Microsoft Outlook and related office applications
- Excellent leadership motivational customer service and interpersonal skills
Job Duties
- Leads and administers all front-of-house restaurant operations ensuring seamless service execution guest satisfaction and operational efficiency
- Supervises trains develops and evaluates front-of-house team members providing coaching feedback recognition and corrective action as needed
- Creates effective schedules manages breaks and floor plans and balances labor costs with service expectations and business demand
- Drives superior guest service by actively modeling standards resolving guest concerns and ensuring consistent achievement of departmental service goals
- Develops and administers training programs to ensure team members are knowledgeable in service standards safety procedures and operational expectations
- Oversees rewards and recognition initiatives to promote engagement accountability and retention
- Monitors and maintains quality assurance standards including health department requirements food presentation and service consistency
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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