PlanMember Financial Corporation logo

Financial Services Representative - Hiring for February 2026

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $52,000.00 - $54,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Company Match
Discretionary profit sharing
Paid Time Off
valet parking

Job Description

PlanMember Financial Corporation is a well-established financial services firm headquartered in the scenic town of Carpinteria, California. With over three decades of experience, PlanMember has built a strong national presence by providing premier retirement and investment services to a diverse clientele that includes individual investors, as well as employees from education, nonprofit, governmental, and private sector organizations. Known for its fee-based broker-dealer model, PlanMember has consistently been recognized as a top-ranked firm since 2004, particularly excelling in acquiring new retirement plans and serving K-12 retirement plans. This commitment to excellence is backed by a company culture that emphasizes career growth,... Show More

Job Requirements

  • 4-year college degree any major
  • desire and curiosity to learn the financial services industry
  • previous experience with customer services a plus
  • previous experience in a service center a plus

Job Qualifications

  • 4-year college degree any major
  • a desire and curiosity to learn the financial services industry
  • previous experience with customer services a plus
  • previous experience in a service center a plus

Job Duties

  • Answer client inbound calls and or transfer calls requested
  • gather information as it relates to clients inquiries
  • place outgoing calls as required no cold calls
  • perform routine or assigned follow up tasks
  • provide exceptional service to clients
  • handle return mail inquiries
  • once proficient in the service center, work with new hires as a buddy for training
  • refer daily support questions to more tenured employees
  • process transactions and provide info relating to client accounts
  • position includes comprehensive SIT training for the first 8 weeks of employment
  • answer retail help queue calls
  • communicate training and coaching to management
  • peer call monitoring and reviewing
  • assist with maintaining and updating knowledgebase

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.