Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Dependent Care Flexible Spending Account
identity theft protection insurance
Commuter Benefits
Pet insurance
Paid Time Off
Payroll incentives
Employee assistance program
Wellness subscriptions
Family leave
Retirement Plan
Incentive based bonus program
Free room nights
Employee Discounts
Discounts for friends and family
team member recognition and bonus
Discounted tickets
career growth
Referral Bonus Program

Job Description

Courtyard Dallas Downtown is a premier hotel located in the heart of Dallas, Texas. Known for its commitment to delivering exceptional guest experiences, this hotel caters to business and leisure travelers alike. It offers comfortable accommodations, modern amenities, and excellent customer service that embodies the spirit of Dallas hospitality. The Courtyard brand is part of Marriott International, a global leader in the hospitality industry, ensuring high standards and consistency across its properties. With a convenient downtown location, guests have easy access to major local attractions, dining, cultural sites, and transportation hubs, making it an ideal choice for visitors to the... Show More

Job Requirements

  • serve as the primary point of contact for guests seeking information about FIFA matches, AT&T Stadium, and related events
  • provide recommendations for restaurants, nightlife, cultural attractions, and transportation options in Dallas
  • maintain up-to-date knowledge of FIFA schedules, ticketing, and stadium logistics
  • distribute informational materials and assist guests with directions and planning
  • collaborate with hotel teams to support operations during non-peak FIFA times such as front desk, guest services, and events
  • ensure a high level of hospitality and personalized service for all guests

Job Qualifications

  • strong knowledge of Dallas area attractions, dining, and transportation options
  • familiarity with FIFA events and AT&T Stadium preferred
  • training will be provided
  • excellent communication and interpersonal skills
  • ability to multitask and adapt to changing guest needs
  • previous experience in hospitality, concierge services, or customer service
  • flexible schedule to accommodate FIFA match days and hotel needs

Job Duties

  • serve as the primary point of contact for guests seeking information about FIFA matches, AT&T Stadium, and related events
  • provide recommendations for restaurants, nightlife, cultural attractions, and transportation options in Dallas
  • maintain up-to-date knowledge of FIFA schedules, ticketing, and stadium logistics
  • distribute informational materials and assist guests with directions and planning
  • collaborate with hotel teams to support operations during non-peak FIFA times such as front desk, guest services, and events
  • ensure a high level of hospitality and personalized service for all guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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