Platinum Security

Field Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Career advancement opportunities

Job Description

Our company is a leading provider of security services, specializing in protecting commercial, residential, and industrial sites across various locations. With a strong commitment to safety, professionalism, and client satisfaction, we pride ourselves on delivering top-tier security solutions tailored to meet the unique needs of each client. Our team consists of highly trained professionals dedicated to maintaining secure environments through vigilant monitoring, rapid response to incidents, and continuous improvement in service quality. Through consistent investment in employee development and technology, we strive to stay at the forefront of the security industry.

The Field Supervisor role is a critical position re... Show More

Job Requirements

  • Must be at least 18 years of age
  • must have a reliable means of communication
  • must have reliable transportation
  • legal right to work in the United States
  • ability to speak, read, and write English
  • high school diploma or GED or willingness to complete GED within six months
  • willingness to participate in pre-employment screening including drug screen and background check
  • may be required to meet state, county, and municipal security license requirements
  • physical and mental capacity to perform job duties
  • ability to work overtime as required
  • ability to handle multiple tasks concurrently

Job Qualifications

  • High school diploma or GED
  • 2 years of related security experience or equivalent combination of education and experience
  • knowledge of security operations and supervisory practices
  • ability to provide positive direction and motivate staff
  • understanding of security and safety devices
  • excellent organizational and communication skills
  • strong customer service orientation
  • ability to adapt to site procedures and handle stressful situations
  • ability to write reports and maintain logs
  • strong interpersonal skills and ability to interact across diverse cultures
  • proficiency in English

Job Duties

  • Supervises security officers and other assigned personnel
  • ensures personnel deliver high quality service
  • evaluates service quality and initiates corrective actions
  • meets with branch management and client representatives for updates and problem resolution
  • provides support during client start-ups
  • reviews and communicates post orders and changes
  • participates in orientation, training, development, and retention of staff
  • assigns and directs work and coaches employees
  • carries out disciplinary actions as necessary
  • maintains a positive, professional environment compliant with laws and policies
  • coordinates with branch management on scheduling, staffing, equipment, and record keeping
  • inspects client sites to ensure coverage and compliance
  • visits client representatives for feedback
  • covers vacant posts as needed
  • reviews reports for accuracy and timeliness
  • assists in payroll and billing
  • performs related tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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