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Plug Power, Inc.

Field Service Technician- Mercedes, Vance, AL

Tuscaloosa, AL, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.50 - $28.50
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
bonus eligibility
Paid Time Off
Paid holidays
Lifestyle reimbursement program
Education Assistance
mental health support
Employee assistance program

Job Description

Plug Power Inc. is a leading hydrogen fuel cell company specializing in the development, design, and manufacture of fuel cell systems that replace conventional batteries in electric lift trucks and other industrial vehicles. As a technology and energy solutions provider, Plug Power is committed to innovation and sustainability, contributing to the decarbonization of material handling and logistics operations worldwide. With its headquarters in the United States and a global reach, Plug Power employs cutting-edge engineering to deliver reliable and efficient fuel cell products that improve operational productivity and reduce emissions for its clients. The company values a diverse and inclusive... Show More

Job Requirements

  • Minimum high school diploma or equivalent with technical electrical coursework
  • three or more years of direct experience in mechanical and electrical troubleshooting
  • valid driver license with a clean driving record
  • ability to lift 50 pounds regularly unassisted
  • punctual and reliable
  • able to work independently
  • own standard set of tools
  • comply with safety procedures and company policies

Job Qualifications

  • Minimum high school diploma or equivalent with technical electrical coursework
  • three or more years of direct experience in mechanical and electrical troubleshooting
  • formal training and education may be considered in lieu of direct experience
  • valid driver license with a clean driving record
  • ability to lift 50 pounds regularly unassisted
  • knowledge of lift truck operation and applications is highly preferred
  • general mechanical aptitude
  • computer and software systems skills including Word, PowerPoint, Excel, and Outlook
  • dynamic interpersonal skills and ability to communicate effectively with diverse audiences
  • excellent verbal and written communication skills
  • creativity in solving technical problems
  • ability to work independently
  • dedication to quality
  • exceptional time management skills
  • punctual and reliable
  • own standard set of tools required, specific fuel cell tools provided by Plug Power

Job Duties

  • Maintenance and service of fuel cells at customer sites
  • performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location
  • performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells
  • providing on-call and emergency support service to customers as required
  • purchasing tools, equipment, and parts for customer service and support as required
  • troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems
  • maintaining ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells
  • providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues
  • completing administrative duties and documentation including incident reports, service logs, inventory maintenance, and site and system documentation
  • exhibiting and enforcing safety procedures in the field or customer sites
  • travel as required for business needs while driving safely and adhering to all traffic laws
  • representing Plug Power in a professional manner at all times and in all interactions
  • performing other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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