UBEO

Field Service Technician

Visalia, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $28.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible spending account
401(k) Plan
Paid Time Off

Job Description

UBEO Business Services is a leading provider of business technology products and services, specializing in document equipment and software solutions. Operating primarily as a distributor and servicer, UBEO offers a range of top-tier brands including Xerox, Ricoh, Canon, HP, and Kyocera printers. The company is well-regarded for its expertise in electronic document management software and integration solutions, positioning itself as a trusted partner for businesses seeking to optimize their document processes and technology infrastructure. Situated in Visalia, CA, UBEO combines a commitment to quality with innovative approaches to meet diverse client needs across various industries.

The role of Field Servi... Show More

Job Requirements

  • Ability to operate a motor vehicle for travel to client sites
  • Ability to stand and walk for prolonged periods
  • Ability to lift 50 plus pounds on occasion

Job Qualifications

  • High school diploma or GED
  • Associates degree or equivalent technical training
  • Successful completion of manufacturer core basics
  • Successful completion of 2 manufacturer training classes
  • 2 to 5 years industry or equivalent experience

Job Duties

  • Maximize equipment up-time through timely response and effective repair with selective customer training to ensure high levels of customer satisfaction
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO Business Services and our customers
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth
  • Communicate and interact with customers, field service, sales, management, and administration in a courteous, positive and professional manner
  • Complete all administrative aspects of the job on time and error-free
  • Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
  • Perform other activities that support UBEO Business Services and its service organization

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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