Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
company vehicle provided
competitive pay
Job Description
Scientific Games is a global leader in the lottery games, sports betting, and technology industry, recognized as the partner of choice for government lotteries around the world. The company's dedication to innovation spans cutting-edge backend systems, thrilling entertainment experiences, and pioneering retail and digital solutions, all aimed at elevating the way people enjoy lottery and gaming products every day. Scientific Games is committed to pushing game designs beyond traditional boundaries, utilizing data analytics and iLottery technologies to transform the player experience. Built on a foundation of trusted partnerships, the company fuses relentless innovation, proven performance, and unwavering security to responsibly... Show More
Job Requirements
- High school diploma or equivalency
- Experience with troubleshooting computer software and hardware technologies
- Excellent communication skills
- Ability to respond promptly to customer and management requests
- Self-motivated and able to work independently
- Strong organizational and time management skills
- Ability to analyze reports and identify trends
- Physical ability to lift and move equipment up to 50 pounds
- Ability to climb ladders occasionally
- Successful background check
- Clean driving record
- Pass NM-DOT written and driver skills test
Job Qualifications
- Must have a high school diploma or equivalency
- An understanding of and some experience with troubleshooting computer software and hardware technologies
- Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
- Promptly respond to customer/management request and feedback
- Proven self-starter with motivation and ability
- Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
- Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
- Ability to prepare and analyze reports to identify product failure trends and service ability issues
- Ability to lift, install and move large self-service equipment (occasionally lift or move up to 50 pounds)
- On occasion climbing ladders
- Pass background check and a clean driving record
- Pass a NM- DOT written / driver skills requirements
Job Duties
- Performs client-site servicing, repair, survey and/or installation of company product(s)
- May include any aspect of product field support, including system hardware and software, mechanical devices and equipment, and systems networking
- Provides technical support to customers on operational or maintenance aspects of system equipment
- Serves as customer contact on technical and service related problems
- Diagnoses mechanical, hardware, software and systems failures using established procedures
- Determines most cost effective repair/resolution to minimize customer downtime
- Reports for analysis of product failure trends and service ability issues
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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