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Scientific Games

Field Service Tech I, Las Cruces

Las Cruces, NM, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Vehicle
competitive pay
Paid holidays

Job Description

Scientific Games is a global leader specializing in lottery games, sports betting, and technology solutions. As the preferred partner for government lotteries worldwide, Scientific Games integrates cutting-edge backend systems with interactive entertainment and innovative retail and digital platforms. The company is dedicated to elevating the gaming experience every day by consistently pushing the boundaries of game design, leveraging pioneering data analytics, and leading in the iLottery sector. Established on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and robust security measures to responsibly advance the global lottery industry. Their commitment to excellence has positioned them at... Show More

Job Requirements

  • Must have a high school diploma or equivalency
  • An understanding of and some experience with troubleshooting computer software and hardware technologies
  • Ability to lift, install and move large self-service equipment
  • Pass background check and a clean driving record
  • Pass a NM- DOT written / driver skills requirements

Job Qualifications

  • Must have a high school diploma or equivalency
  • An understanding of and some experience with troubleshooting computer software and hardware technologies
  • Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
  • Promptly respond to customer/management request and feedback
  • Proven self-starter with motivation and ability
  • Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
  • Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
  • Ability to prepare and analyze reports to identify product failure trends and service ability issues
  • Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
  • On occasion climbing ladders
  • Pass background check and a clean driving record
  • Pass a NM- DOT written / driver skills requirements

Job Duties

  • Performs client-site servicing, repair, survey and/or installation of company product(s)
  • May include any aspect of product field support, including system hardware and software, mechanical devices and equipment, and systems networking
  • Provides technical support to customers on operational or maintenance aspects of system equipment
  • Serves as customer contact on technical and service related problems
  • Diagnoses mechanical, hardware, software and systems failures using established procedures
  • Determines most cost effective repair/resolution to minimize customer downtime
  • Reports for analysis of product failure trends and service ability issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.