Field Service Representative - FAA Academy
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $25.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Discipline-specific training
Travel reimbursement
Employee assistance program
Job Description
Adacel Technical Services, Inc. (ATS) is a distinguished provider specializing in on-site training services tailored to aerospace and defense markets. ATS offers comprehensive support that encompasses instructional delivery, simulation operation and maintenance, Instructional System Design, and ongoing training support. With a commitment to excellence, ATS plays a pivotal role in enhancing the capabilities and performance of aviation and defense personnel through state-of-the-art training solutions.
The company prides itself on delivering technology-driven training systems and services, ensuring that its clients — primarily stemming from federal aviation and defense sectors — receive meticulously designed, efficient, and effective training experiences. ATS’s extensive ... Show More
The company prides itself on delivering technology-driven training systems and services, ensuring that its clients — primarily stemming from federal aviation and defense sectors — receive meticulously designed, efficient, and effective training experiences. ATS’s extensive ... Show More
Job Requirements
- Must have four years of FAA or US Military operational ATC experience or combined FAA and US Military operational ATC experience
- Must possess knowledge of computer hardware and operating system software similar to ATC Simulation Systems
- Ability to obtain Public Trust Clearance
- Certification for Remote Pilot Operations as required
- Must be able to use simple hand tools
- Ability to lift up to 50 lbs occasionally
- Willingness to travel less than 20%
- Ability to perform repetitive wrist, hand, and finger movement
- No teleworking potential
Job Qualifications
- Four years of FAA or US Military operational ATC experience or combined experience
- Degree in Air Traffic Control or Air Traffic Management from AT-CTI approved schools
- Knowledge of computer hardware and operating system software similar or more complex than ATC Simulation Systems
- Certification for Remote Pilot Operations as required
- Proactive and self-motivated
- Ability to work with minimal supervision
- Good organizational and prioritization skills
- High attention to detail
- Excellent communication skills
- Ability to work well with others and resolve conflicts
Job Duties
- Troubleshoot and maintain TSS hardware components
- Fault isolate and replace displays, monitors, and computer equipment/peripherals
- Troubleshoot, isolate, and resolve software problems
- Perform step-by-step procedures for acquiring and installing software upgrades and patches
- Evaluate local conditions and make proper decisions with Contractor’s TSSC
- Load operating systems and applications as required
- Update existing software and site data as needed
- Perform start-up and shut-down procedures
- Perform system back-up procedures
- Train FAA personnel on TSS maintenance and operation
- Operate TSS for proficiency, recurrent, and qualification training
- Brief FAA and Contractor management on simulator performance and utilization
- Develop and maintain site simulator utilization reports
- Backup and manage scenario data
- Act as a Pseudo Pilot simulating aircraft movement and communication
- Develop tower simulation scenarios incorporating training objectives
- Create scenarios at FAA requests with minimal assistance
- Train personnel in scenario creation and maintenance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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