Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.75 - $33.75
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Life insurance
Disability insurance
Paid Time Off
unpaid time off
Job Description
The Boeing Company is a globally renowned aerospace and defense company, widely recognized for its innovative contributions to the development, manufacturing, and servicing of commercial jetliners, defense systems, and space technology. Boeing Commercial Airplanes, a key division of the company, specializes in designing and producing some of the most advanced commercial airplanes in the world, including the 737, 747, 767, 777, and 787 Dreamliner models. With deep-rooted expertise and a commitment to cutting-edge technology, Boeing has maintained its leadership position by constantly pushing the boundaries of aviation and customer service excellence. The company operates a multifaceted business model that includes... Show More
Job Requirements
- Technical or engineering degree or Airframe and Power-plant (A&P) license or equivalent
- Minimum 3 years of experience understanding and communicating technical issues
- Minimum 3 years of experience navigating aircraft maintenance documents
- Ability to obtain a valid travel passport
- Ability to travel internationally up to 75 percent
- Willingness to be on call 24x7
- Ability to work independently and in diverse cultural environments
- Willingness to work any hour and for any length of time including continuous assignments
- Extensive travel availability
- Ability to communicate effectively with management and customers
Job Qualifications
- Technical or engineering degree or Airframe and Power-plant (A&P) license or equivalent license from other country regulatory agency such as EASA B1/B2
- 3 plus years of experience understanding and communicating technical issues
- 3 plus years of experience navigating aircraft maintenance documents (AMM, IPC, MPD, SRM, WDM etc.)
- Ability to obtain a valid travel passport
- Ability to travel internationally up to 75 percent
- Must be willing to be on call 24x7 as required to support emergent airline customer requirements
- 5 plus years of related work experience or equivalent combination of education and experience preferred
- 5 plus years of experience with 737, 777 or 787 operations, systems, avionics, engineering and/or flight test preferred
- 5 plus years of experience coordinating technical solutions for airline customers preferred
- Prior experience in a Customer Support organization preferred
- Familiarity with 737, 777, 787 or other model airplane systems, aircraft ramp environment, airline operations and aircraft troubleshooting preferred
- Strong verbal and written communication skills
Job Duties
- Use multi-disciplined technical expertise and company knowledge to assist the customer to achieve and sustain a high level of dispatch reliability and proficiency in the operation and maintenance of Boeing products by investigating product problems, determining cause, and developing and implementing corrective action
- Understand customer expectations and assist the customer in interpreting and using support data and documents
- provide technical on-the-job training of aircraft systems and Boeing products and services
- Act as the on-site liaison between The Boeing Company and customer personnel of widely varying backgrounds
- Work unsupervised for extended periods in a wide variety of cultural and economic environments
- Provide technical and operational product data to Boeing organizations
- Travel extensively including multiple or continuous short-term assignments
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: