Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Flexible
Benefits
drug-free workplace policy
Opportunity for growth
collaborative work environment
Flexible work arrangements
Professional development support
Job Description
NRG Energy is a prominent leader in the energy sector, focusing on creating smart, clean, and sustainable solutions for the future. As part of NRG's innovative approach to energy and home services, Vivint Smart Home operates as a leading smart home company in the United States. Vivint Smart Home specializes in redefining the residential experience through advanced intelligent products and services that enhance security, connectivity, and convenience for homeowners. The company is committed to proactively protecting homeowners and keeping them connected to their homes, regardless of their physical location. This dedication has established Vivint as a trusted pioneer in the... Show More
Job Requirements
- 2+ years experience in training program design, project management, or enablement
- Experience supporting field teams, remote learning programs, or cross-functional initiatives
- Strong organization and communication skills
- Experience using LMS platforms, project tracking tools, and training documentation systems
- Data-minded approach to evaluating performance and iterating content
- Field or customer support background preferred
- Comfortable working in a fast-paced, dynamic environment with shifting priorities
Job Qualifications
- 2+ years experience in training program design, project management, or enablement
- Experience supporting field teams, remote learning programs, or cross-functional initiatives
- Strong organization and communication skills
- able to synthesize input from multiple teams
- Experience using LMS platforms, project tracking tools, and training documentation systems
- Data-minded approach to evaluating performance and iterating content
- Field or customer support background preferred
- Comfortable working in a fast-paced, dynamic environment with shifting priorities
Job Duties
- Design, maintain, and iterate the VFT Flex training curriculum, resources, and learning paths
- Project manage cohort schedules, enrollment, and coordination between Field and Care teams
- Partner with the Care Training VFT Trainer to ensure content reflects current tools, systems, and workflows
- Track program success through cohort performance, retention, and post-training metrics
- Collect feedback and facilitate quarterly reviews to continuously improve training delivery and content
- Provide facilitation support during pilot cohorts or peak need, or with other Field Training Programs as needed
- Create and maintain documentation, job aids, SOPs, and LMS content
- Align VFT Flex training with Field new hire and uptraining experiences to ensure consistency
- Serve as the key liaison between Field Ops Training and Care Training for the VFT Flex Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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