Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $40.00
Work Schedule
Flexible
Night Shifts
Benefits
Flexible Hours
Healthcare plans
401k company matching plan
maternity leave
paternal leave
Remote position
Flexible personal time off
Job Description
Trash Butler is a leading sustainability-focused company that offers a revolutionary doorstep valet trash service and recycling solution tailored specifically for multi-family apartment communities. Currently servicing over 250,000 units across 35 states, Trash Butler has earned recognition as one of the top amenities by both residents and property managers alike. The company has gained national attention, having been featured in prestigious media outlets such as The Wall Street Journal, TIME Magazine, and CNBC. With a strong commitment to environmental sustainability, customer service excellence, and operational innovation, Trash Butler stands out as a trusted partner to apartment communities who seek to... Show More
Job Requirements
- High school diploma or equivalent
- experience providing customer service
- excellent oral and written communication skills
- strong planning, time management and organizational skills
- strong work ethic and quality improvement orientation
- ability to build trust and rapport
- effectively communicate with co-workers, employees, and customers
- self-motivated and resourceful
- ability to work independently
- able to self-manage with some supervision
- collaborative/team player
Job Qualifications
- High school diploma or equivalent
- experience providing customer service
- excellent oral and written communication skills
- strong planning, time management and organizational skills
- strong work ethic and quality improvement orientation
- ability to build trust and rapport
- effectively communicate with co-workers, employees, and customers
- self-motivated and resourceful
- ability to work independently
- able to self-manage with some supervision
- collaborative/team player
Job Duties
- Complete nightly service at the assigned home community as scheduled
- conduct on-site service audits at nearby communities to ensure adherence to Trash Butler standards and safety practices
- support butlers with real-time service challenges such as access issues, compactor malfunctions, or overflow situations
- assist with recruiting, interviewing, onboarding, and training new butlers
- shadow new hires during their initial shifts to reinforce expectations and workflow
- provide service coverage across the northern territory when needed to prevent service failures
- monitor radar results, staff check-ins/outs, and completion data to identify risks and performance trends
- communicate nightly updates, concerns, and staffing needs to the District Operations Manager
- support new property launches by assisting with training, on-site support, and service flow setup
- manage local inventory of uniforms, tote bags, and other supplies
- build positive relationships with property managers and attend community events as assigned
- complete administrative tasks such as nightly recaps, documentation, and platform updates
- additional duties as assigned
- embody our core values: Figure It Out, Champion of Change, Do the Right Thing, Never, 'Not My Job', and Expect Excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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