The Wendy's Company

Field Operations Manager (Raleigh, NC)

Raleigh, NC, USA|Remote, Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $105,000.00 - $184,000.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
401k Match
Paid Time Off
Parental leave
Employee assistance program
bonus
Flexible work arrangements

Job Description

Wendy’s is a globally recognized American fast-food restaurant chain famous for its square-shaped hamburgers, fresh ingredients, and commitment to quality. Operating for over 50 years, Wendy’s has built a strong brand reputation rooted in its unique approach to food and customer service. With more than 7,000 restaurants worldwide, Wendy’s continues to expand its footprint while maintaining stringent standards of operational excellence and customer satisfaction. The company fosters a workplace culture that values openness, flexibility, and inclusiveness, supporting employees to thrive in their roles and grow their careers within a vibrant and innovative environment.

Wendy’s is seeking a dedicated and exper... Show More

Job Requirements

  • minimum 5 years of experience with increasing responsibility in operations management
  • bachelor’s degree in related field preferred
  • strong analytical and communication skills
  • proven leadership and influence capabilities
  • ability to manage multiple stakeholders and priorities
  • must be able to work primarily in field locations such as Wendy’s restaurants in Raleigh, NC
  • ability to translate numerical and financial information into actionable strategies

Job Qualifications

  • bachelor’s degree in operations, business markets, management, finance, supply chain or related field preferred
  • minimum 5 years’ experience in operations management including multi-unit P&L responsibility
  • strong analytical and problem-solving skills
  • ability to communicate effectively at various levels
  • leadership and organizational capability development
  • experience building strong relationships across organizations
  • ability to balance priorities and translate financial data into actionable insights
  • candidate based in Raleigh, NC preferred

Job Duties

  • conduct Wendy’s Done Right visits in assigned geographical territory
  • partner with above restaurant leadership to ensure correct systems implementation
  • leverage Model of Excellence scorecard for targeted coaching
  • improve franchisee capabilities with data driven insights and resources
  • conduct quarterly business reviews and growth readiness assessments
  • provide coaching and training to multi-unit leaders and franchisees
  • support new restaurant openings ensuring operational readiness and standards compliance

OysterLink - a focused job platform for restaurants and hotels.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: