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Field Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $110,000.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Matching 401k
company paid pension
stock purchase plan
Tuition Reimbursement
Paid parental leave
Discounted childcare resources

Job Description

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. Their Pest Elimination division is an industry-leading team that focuses exclusively on commercial pest solutions, serving restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. With a commitment to safeguarding public health, food safety, and property from the harmful effects of pests, Ecolab combines science-based expertise with cutting-edge innovation to address the most complex pest challenges faced by their customers. The company's dedication to delivering top-quality service and its comprehensive approach to pest management makes it a trusted partner... Show More

Job Requirements

  • High school diploma or equivalent
  • 3 years of field support or service-related industry experience
  • Position requires the ability to work overnight shifts as needed
  • Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
  • Position requires a current and valid driver's license
  • Ecolab conducts a background check on all candidates who receive a job offer
  • Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
  • Immigration sponsorship not available for this role

Job Qualifications

  • Bachelor's degree
  • 3 years supervisory or team leadership experience in a field support or service-related industry
  • Proven record of meeting customer needs, quality service delivery and meeting business objectives
  • Exceptional communication and organization skills with aptitude to implement change initiatives
  • Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
  • Prior experience in value added sales and/or new account generation
  • Prior budget and P&L responsibilities
  • Bi-lingual - English and Spanish

Job Duties

  • Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
  • Ensure your team of service specialists achieves their financial and service delivery goals
  • Pursue sales and new business opportunities
  • Coordinate initial services and maintain inventory and perform QA visits
  • Build and maintain customer relationships within the market
  • Be a champion of safety and ensure your team upholds strong safety practices and values

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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