Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $10.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Moody Gardens is a renowned entertainment and hospitality company located in Galveston, Texas, offering a unique combination of attractions including an IMAX theater, Discovery Pyramid, a hotel, and various dining experiences. It is a popular destination for family outings, school field trips, tourists, and locals alike, providing educational and recreational opportunities. Moody Gardens is dedicated to delivering outstanding guest services and vibrant experiences through its innovative exhibits, beautiful gardens, and exceptional customer service across all its operations.
As a division of Moody Gardens, the Food and Beverage Department specifically caters to guests visiting the IMAX theater and Discovery Pyrami... Show More
As a division of Moody Gardens, the Food and Beverage Department specifically caters to guests visiting the IMAX theater and Discovery Pyrami... Show More
Job Requirements
- No prior experience required
- ability to obtain TABC and Food Handlers Certification prior to beginning work
- basic math skills
- ability to deal with large crowds and potentially upset guest
- ability to handle a fast paced environment that is often stressful
- must be reliable and responsible
- ability to exhibit maturity in the workplace and have a cooperative attitude
- ability to remain on feet standing or walking for entire shift
Job Qualifications
- No prior experience required
- ability to obtain TABC and Food Handlers Certification prior to beginning work
- basic math skills
- ability to deal with large crowds and potentially upset guest
- ability to handle a fast paced environment that is often stressful
- must be reliable and responsible
- ability to exhibit maturity in the workplace and have a cooperative attitude
Job Duties
- Maintain a guest focus while performing duties
- assume 100% responsibility for quality guest experience
- welcome and greet guests within 20 seconds with a friendly polite smile
- at the beginning of shift count the register bank and document and/or report any discrepancies
- make sure cashier station is set up for the day with enough guest tickets and take out bags
- clean all windows and make sure all buffet labels are set up correctly
- at closing, cashier station needs to be cleaned, organized and restocked for the next day
- separate employee checks, discounts, comp checks and void checks
- collect all forms of credit as it pertains to payment of bills
- collect and distribute server gratuities appropriately
- answer phones for takeout orders
- take orders carefully to avoid mistakes
- package all to go orders according to Moody Gardens standards in a fast, friendly, and efficient manner
- observe customers and notify servers if a guest needs attention
- notify manager or floor supervisor when a guest is not 100% satisfied
- be ready and willing to assist servers, assistants or hostesses before being asked
- thank all guests for their visit and invite them to return
- attend all scheduled employee meeting and bring suggestions for improvement
- any and all other duties as assigned
- duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
Job Qualifications
Experience
No experience required
Job Location
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