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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Job Description
Carowinds is a premier amusement park located on the border of North and South Carolina, renowned for its thrilling rides, family-friendly attractions, and dynamic entertainment offerings. As a leading entertainment destination, Carowinds prides itself on delivering exceptional guest experiences through its diverse entertainment programming and commitment to guest satisfaction. The park encompasses various entertainment departments including Character Programs, Special Event and Festival programming, Technical and Production teams, Costumes and Cosmetology teams, as well as Show and Stage Management divisions. Each team contributes to creating a vibrant and memorable atmosphere, making Carowinds a sought-after location for recreation and leisure. Known for... Show More
Job Requirements
- Positive attitude and readiness to bring the fun by making our entertainment programming come to life
- Ability to pass a background check
- Maneuverability and mobility to move from location to location within the park daily
- People who love helping others and will support the needs of our guests and associates
- Good judgement and a commitment to safety
- Ability to work and interact with people from diverse backgrounds
- Availability to include some weekdays, weekends, evenings, and holidays
Job Qualifications
- You!
- Positive attitude and readiness to bring the FUN by making our entertainment programming come to life
- Ability to pass a background check
- Maneuverability and mobility to move from location to location within the park daily
- People who love helping others and will support the needs of our guests and associates
- Good judgement and a commitment to safety
- Ability to work and interact with people from diverse backgrounds
- Individuals with a passion and excitement about Carowinds
- Availability to include some weekdays, weekends, evenings, and holidays
Job Duties
- Our team of Entertainment Supervisors work with performers, associates, and guests to ensure safety for all as well as creating memorable entertainment and event experiences parkwide
- This role supervises associates in the park daily, assists with training, scheduling, evaluating, disciplining, and supporting teams on location
- As an Entertainment Supervisor, you will work to ensure departmental goals and objectives are communicated and implemented by personnel under your supervision
- Positions vary on parkwide Entertainment operations and programming ranging from working with the Character Program, Special Event/Festival programming, Technical/Production team, Costumes/Cosmetology team, or even in a Stage Management capacity with the Shows team
- As a Supervisor, your ability to lead a team, communication skills, positive attitude, and attention to detail assist us in delivering an excellent guest entertainment experience daily
- Entertainment Supervisor daily assigned duties may vary depending on location/program assignment & may include tasks such as:
- Supervising daily operations within the Entertainment department
- Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas
- Promotes teamwork and creates a positive & safe work environment for all
- Monitor & report associate timekeeping ensuring all park policies are followed daily
- Maintain associate schedules in UKG
- Ensure all program elements are safe, properly operating, & clean
- Provide excellent customer service for our guests
- Supporting our teams daily to produce superior guest entertainment experiences
- Resolves guest and associate concerns following proper protocols and procedures
- Communicate with various teams within the Entertainment department efficiently & respectfully
- Establishes & maintains good working relationships with other park departments and partners
- Coordinate and carry out logistics for special events & activations in park as assigned
- Accurately completes necessary daily paperwork including reports, files, and venue checklists
- Follows and enforces all park & department policies and procedures
- Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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