FCM Meetings & Events - Dedicated Corporate Travel Consultant
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Paid Time Off
Travel perks
Health and wellness programs
Employee financial wellness services
Health Insurance
Dental Insurance
Vision care
gender affirming care
Fertility care
insurance benefits
flexible spending accounts
Employee assistance program
401k program with partial match
Tuition Reimbursement Program
Employee share plan
Global career opportunities
Job Description
FCM Meetings and Events is a dynamic and innovative company within the Flight Centre Travel Group, one of the world’s largest travel agencies spanning over 95 countries and incorporating more than 30 brands of corporate and leisure travel services. Established in 1986, FCM Meetings and Events specializes in connecting people globally through expertly curated event and travel management solutions that cover live, virtual, and hybrid events. The company prides itself on delivering a high level of customization, flexibility, and innovative problem-solving that sets it apart in the competitive corporate event and travel industry. With a focus on strategic meetings management,... Show More
Job Requirements
- High school diploma or equivalent
- must have GDS experience
- sabre experience strongly preferred
- previous experience in travel management
- strong skills in Power BI, Microsoft Office programs
- proficiency with C-vent software
- excellent organizational and analytical skills
- ability to manage multiple tasks efficiently
- strong communication and interpersonal skills
- ability to work collaboratively in a fast-paced environment
- problem-solving and conflict resolution skills
- willingness to work occasional evenings or weekends
- ability to handle stressful situations calmly
- passion for client service excellence
Job Qualifications
- GDS experience
- sabre experience strongly preferred
- working knowledge of Microsoft programs such as Word, Excel, PowerPoint
- previous experience in travel management, demonstrating high-touch service
- strong Power BI skills for reporting, particularly for workflow management and analytical insights
- proficiency with C-vent for event coordination, rooming management, and attendee tracking
- education: high school
- experience in service-oriented industry with a focus on building and maintaining strong relationships
- consistently looking to achieve results, even under tough circumstances
- positively receiving feedback to improve performance
- recognizing and acting on opportunities for personal and professional development
- self-motivated, enthusiastic, and willing to learn
Job Duties
- Assist event attendees with booking flights, accommodation, and ground transportation as needed
- ensure travel is ticketed accurately and adheres to event travel policies and restrictions
- responsible for the booking status of event attendees, ensuring everyone is booked by the event deadline
- liaise between the attendee and meeting planner for approval on policy exceptions, special requests, and deviations
- accurately document internal notes in a timely fashion and format notes in line with meeting management software
- maintain effective and customer-focused communication throughout the event with all stakeholders, responding to client and delegate inquiries professionally within agreed timeframes
- communicate thoroughly internally with lead planners, project teams, and the Event Management Lead OR Lead Ticketer regarding workflow within event-specific tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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