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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Competitive base wage
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Life insurance
401(k) with 5% match
career development support
Work-life balance
Job Description
The Wenspok Companies is a privately owned franchise operator of Wendy's Restaurants in the United States, managing 67 Wendy's outlets across multiple states including Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska. With a team exceeding 2,500 members, Wenspok Companies is committed to fostering a workplace environment that values input from every employee, recognizes achievement, supports career advancement from within, and promotes a healthy work-life balance alongside respect for all individuals. The company prides itself on providing competitive advantages and creating a culture where professionalism and customer service are highly emphasized both for internal team... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent preferred
- Possess necessary state and federal legal documentation
- Minimum one year relevant experience, preferably in QSR or fast casual dining
- Willingness to work flexible hours including weekends and shifts
- Strong leadership and team management skills
- Effective communication abilities
- Knowledge of food safety standards
- Ability to handle multiple responsibilities in a dynamic environment
Job Qualifications
- High school diploma or equivalent
- Minimum one year of experience as a Fast Food Shift Manager or similar role
- Experience in QSR or fast-casual dining environments preferred
- Strong leadership and interpersonal skills
- Ability to communicate clearly with team members and customers
- Knowledge of food safety procedures and regulations
- Problem-solving and decision-making abilities
- Ability to manage multiple tasks effectively
- Willingness to work flexible hours, including weekends and rotating shifts
- Basic PC skills preferred
- Experience managing cash and financial reporting preferred
Job Duties
- Direct and supervise all operational aspects of a restaurant shift, ensuring smooth execution from beginning to end
- Provide training, support, and coaching to nurture an efficient workforce
- Foster a comfortable and friendly setting in the workplace and dining areas
- Oversee and strengthen adherence to food safety measures throughout the work hours
- Boost store sales and profitability targets by optimizing operational management techniques
- Maintain the standards of quality, service, and cleanliness as per QSC guidelines
- Guarantee the security of Wendy's brand and investments
- Exhibit a persistent effort to deliver results and consistently hit targets
- Strive to go the extra mile in attending to our guests and guaranteeing their contentment
- Assume the responsibilities of a Cash Manager when necessary, such as initializing cash registers when the store opens and conducting cash audits when closing
- Complete walkthroughs to verify that the restaurant is set up for service commencement or conclusion, and is also prepared for peak business hours
- Work closely with the restaurant management team to improve the training and communication methods for crew members and Team Trainers with the aim of increasing staff retention rates
- Manage, organize, and allocate operational responsibilities, guaranteeing alignment with Company policies and regulations
- Aid the restaurant management in managing crew member schedules to ensure optimal coverage and uphold high customer service standards
- Achieve budget targets by overseeing food and labor costs effectively
- Implement organizational rules and regulations with consistency
- Oversee the food preparation procedures to guarantee adherence to quality standards
- Team up with colleagues to reach sales objectives and increase revenue
- Quickly respond to customer complaints and attend to any guest-related issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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