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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $95,000.00
Benefits
Paid Time Off
Advancement opportunities
ongoing training
Career Development
discounted drinks
competitive salary
company events
Dental Insurance
employee discount
Health Insurance
Job Description
Real Fruit Bubble Tea, founded in Toronto in 2002, is a well-established and rapidly expanding bubble tea and fresh fruit drink company with 137 locations across Canada and the USA. As a pioneer in making fresh fruit drinks healthy and accessible, Real Fruit Bubble Tea has built a strong reputation for quality, innovation, and customer satisfaction in the quick service restaurant (QSR) industry. Committed to growth and excellence, the company offers an exciting work environment with plenty of opportunities for career advancement and development. Real Fruit Bubble Tea values employees who are passionate about the brand, customer service, and operational... Show More
Job Requirements
- 5+ years of Regional Manager experience within QSR food industries
- Language proficiency in English with strong oral and written communication skills
- Strong leadership and interpersonal skills
- Strong presentation and analytical skills
- Hands-on experience in providing front-line support
- Strong multi-tasking skills and ability to perform tasks effectively under pressure
- Exceptional customer service skills and demonstrate strong communication and high level of organizational capabilities
- Ability to implement RFBT's policies and procedures effectively
- High level of organizational capabilities
- Ability and willingness to travel and support RFBT stores within the Region
- Ability to perform all frontline store duties
- Language proficiency in Cantonese, Mandarin, or Spanish an asset
Job Qualifications
- 5+ years of Regional Manager experience within QSR food industries
- Language proficiency in English with strong oral and written communication skills
- Strong leadership and interpersonal skills
- Strong presentation and analytical skills
- Hands-on experience in providing front-line support
- Strong multi-tasking skills and ability to perform tasks effectively under pressure
- Exceptional customer service skills and demonstrate strong communication and high level of organizational capabilities
- Ability to implement RFBT's policies and procedures effectively
- Ability and willingness to travel and support RFBT stores within the Region
- Ability to perform all frontline store duties
- Language proficiency in Cantonese, Mandarin, or Spanish an asset
Job Duties
- Perform work in store is a must
- Maintain frequent and uninterrupted communication with the Operation Manager
- Ensure that daily operational guidelines of the multi-locations are followed
- Measure and provide counsel on improving operational performances
- Supervise regular management performance of multi-locations and evaluate them routinely for growth and improvement
- Train, supervise and discipline co-workers of multi-locations on procedures and provide ongoing feedback for improvement
- Help develop policies and procedures to ensure the achievement of goals, including but not limited to excellence of customer services, facility cleanliness, and maintenance of daily practice
- Ensure that operational and training standards of multi-locations are consistently enforced and executed by co-workers
- Direct sales and marketing for all regional stores, while assisting in the design, development and application of aggressive marketing and sales strategies
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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