Hy-Vee logo

Hy-Vee

Fast & Fresh Clerk

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling

Job Description

Hy-Vee is a comprehensive supermarket chain known for its commitment to quality, customer service, and community involvement. With a reputation built on trust and a helpful approach, the company operates a range of departments catering to grocery, fresh foods, and various household needs. Hy-Vee is dedicated to fostering an engaged and motivated workforce, underpinned by its core promise of "a helpful smile in every aisle." This commitment ensures customers receive exceptional service and associate their shopping experience with warmth and support from the staff. As a prominent employer in the retail sector, Hy-Vee values teamwork, professionalism, and an ongoing willingness... Show More

Job Requirements

  • No education or experience requirements
  • must be able to physically perform medium work exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects
  • visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
  • must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • ability to work in a fast-paced environment with exposure to temperature extremes, dampness, electrical hazards, and cleaning chemicals
  • able to report to work when scheduled and on time
  • must adhere to company hygiene and dress guidelines
  • employment contingent upon successful completion of a pre-employment drug screen

Job Qualifications

  • No education or experience requirements
  • ability to solve practical problems with a variety of variables and limited standardization
  • ability to do arithmetic calculations involving fractions, decimals, and percentages
  • ability to file, post, and mail materials
  • ability to copy data from one record to another
  • ability to interview to obtain basic information
  • ability to guide people and provide basic direction
  • strong communication skills
  • customer focused attitude
  • professionalism
  • ability to work cooperatively in a team environment

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • makes an effort to learn customers' names and to address them by name whenever possible
  • assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • answers the telephone promptly and provides friendly, helpful service to customers who call
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • operates cash register accurately and scans product (where applicable) and reports improper cash levels in cash drawer
  • redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, counts back change and issues receipts
  • places merchandise in bags or boxes and gives packages to customers
  • assists with inventory of the department
  • receives and checks in delivered merchandise and places in appropriate storage area, fills displays and stocks shelves
  • ensures proper maintenance of lot by shoveling sidewalk of snow, spreading ice melt on ice, and hosing down lot
  • fills outside towel holders, and replenishes or refreshes window washer fluid
  • removes trash inside and out in a timely manner
  • checks in product, puts product away, and may review invoices
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • cleans registers, restrooms, break room, backroom, sweeps and mops the floor, and tends to supply needs
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time
  • orders merchandise and supplies as needed
  • prices products for customers as necessary
  • performs other job-related duties and special projects as required

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Job Qualifications

Experience

No experience required

Job Location

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