Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Job Description
Hy-Vee is a leading employee-owned supermarket chain committed to providing exceptional customer service and quality products to its customers. Known for its strong community presence and customer-first approach, Hy-Vee operates various departments that prioritize convenience, freshness, and customer satisfaction. The company prides itself on fostering a positive work environment where employees are recognized as the greatest asset and are encouraged to grow both personally and professionally. Hy-Vee maintains a promise of "a helpful smile in every aisle," symbolizing its dedication to friendly and efficient service at every customer touchpoint. The company’s values are deeply rooted in partnerships, a growth mindset,... Show More
Job Requirements
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- must have vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
- must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- No education requirements
- no experience requirements
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, and mail materials
- ability to copy data from one record to another
- ability to interview to obtain basic information
- ability to guide people and provide basic direction
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers who call
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- operates cash register accurately and scans product, and reports improper cash levels in cash drawer
- redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, counts back change and issues receipts
- places merchandise in bags or boxes and gives packages to customers
- assists with inventory of the department
- receives and checks in delivered merchandise and places in appropriate storage area, fills displays and stocks shelves
- ensures proper maintenance of lot by shoveling sidewalk of snow, spreading ice melt on ice, hosing down lot
- fills outside towel holders, and replenishes or refreshes window washer fluid
- removes trash inside and out in a timely manner
- checks in product, puts product away, and may review invoices
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- cleans registers, restrooms, break room, backroom, sweeps and mops the floor, and tends to supply needs
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
No experience required
Job Location
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