Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel
Career advancement opportunities
Job Description
United Ground Express is a prominent regional airline service provider, partnering closely with major airlines to facilitate seamless ground operations across numerous airports. The company is well-regarded for its commitment to operational excellence, safety, and customer service. It operates in dynamic airport environments, offering comprehensive ground handling services including baggage handling, aircraft servicing, passenger check-in, and ticketing. The organization values teamwork, professionalism, and dedication to delivering outstanding travel experiences to passengers. United Ground Express is committed to fostering a diverse and inclusive workplace where employees are empowered and supported to reach their full potential.
This role based at FAR Hector ... Show More
This role based at FAR Hector ... Show More
Job Requirements
- Available to work any shift
- day or night, weekends, and holidays
- mandatory overtime may be required based on operational need
- comfortable working with computers, mobile devices, and new technologies
- must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
- able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
Job Qualifications
- Must be at least 18 years old
- must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
- successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
- must be able to use radio electronic devices to communicate with co-workers or flight crew
- must be able to read, write, fluently speak, and understand the English language
- authorized to work in the United States without sponsorship
- must possess and maintain a valid US state driver's license (suspended, expired, revoked, or denied licenses are not valid)
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
- ensure passenger information is processed accurately and flights are sent out on time
- listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
- may work in the Baggage Service Office to track the location of baggage and handle passenger questions
- comfortable working with computers, mobile devices, and new technologies
- physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
- maintaining composure while managing customer challenges
- read and interpret checked baggage tags, and cargo labels
- prepping and securing the aircraft for the next flight
- use radio electronic devices to communicate with co-workers or flight crew
- ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
- lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
- may require lifting over 100 items for a single aircraft
- push/pull loaded and empty carts during loading/unloading operations
- ascend/descend jet-way stairs while carrying baggage
- bend/stoop and crawl to move and stack/unstack cargo in aircraft
- drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage
- cleaning of the interior of the aircraft, clean and service aircraft lavatories
- work outdoors in all temperatures and weather conditions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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