Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,600.00 - $72,700.00
Work Schedule
Flexible
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
paid parking
Transportation assistance
Annual incentive plan
Job Description
United Ground Express (UGE) is a leading provider of ground handling services for United Airlines, specializing in comprehensive airport support operations across numerous locations. As a key partner of United Airlines, UGE ensures seamless ground operations that are crucial for delivering a superior travel experience to passengers. United Ground Express is committed to safety, efficiency, and excellent customer service, employing a dedicated team that supports the day-to-day airport functions involving baggage handling, aircraft servicing, customer assistance, and other operational activities. The company fosters an inclusive workplace culture emphasizing collaboration, employee development, and operational excellence, making it an attractive employer for... Show More
Job Requirements
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Must possess and maintain a valid US state driver's license
- Must be flexible to work all shifts including holidays and weekends
- Strong leadership skills with ability to motivate and coach others
- Ability to pass all required pre-screening clearances
- Ability to operate computer systems
- Ability to communicate effectively in English both verbally and in writing
- Ability to lift 70lbs consistently
- Ability to sit, stand, and walk for extended periods
Job Qualifications
- College degree or equivalent work experience
- Previous supervisory experience
- Previous service or operational experience
- Strong communication and interpersonal skills
- Analytical thinking and goal-directed leadership
- Strong problem-solving skills
- Organization and planning skills
Job Duties
- Manage day-to-day operational and financial performance of the station
- Ensure compliance with safety and security requirements including checkpoints and general service controls
- Set a positive example to ensure excellent customer service
- Maintain a positive work environment and strong employee relations
- Solicit customer feedback to improve travel experiences
- Demonstrate calmness during periods of high volume or irregular operations
- Provide coaching and direction to the station team to achieve operational goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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