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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,120.00 - $53,703.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Weekly
Variety of schedules
Paid Time Off
Tuition Assistance
Career-building professional development
discounts
Team member appreciation events
healthcare
dental care
401k
Finance scholarship program
Dealer school
Job Description
Turning Stone Enterprises is a renowned and multifaceted organization operating a wide array of business ventures that enrich Central New York. Most prominently, the company owns and manages the Turning Stone Resort Casino, which has been honored with the prestigious Best of New York Gaming Resort award for six consecutive years. This accolade highlights the company's commitment to delivering exceptional gaming and hospitality experiences. Alongside its flagship property, Turning Stone Enterprises operates several satellite casinos, including YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach, expanding its footprint within the hospitality and entertainment industry.... Show More
Job Requirements
- High school diploma or GED equivalent
- previous supervisory experience and food and beverage experience
- above average verbal and written communication skills
- computer skills including Microsoft Office
- outstanding guest service skills
- previous money handling experience
- ability to organize, prioritize and complete multiple tasks simultaneously
- ability to make decisions in stressful environments
- accommodate a flexible work schedule
- ability to stand or walk for long periods of time
- ability to lift 31-40 pounds
Job Qualifications
- High school diploma or GED equivalent
- previous supervisory experience in food and beverage
- strong verbal and written communication skills
- proficiency with Microsoft Office
- excellent guest service skills
- previous money handling experience
- ability to organize and prioritize multiple tasks
- ability to work in stressful environments
- physical ability to stand, walk, and lift 31-40 pounds
Job Duties
- Maintains knowledge of F&B and Recreation Operation's internal functions and policy changes
- ensures employee training and development in F&B and Recreation Operations
- monitors business flow to schedule breaks and shifts efficiently
- demonstrates outstanding guest service skills and identifies repeat guests
- accurately tracks and records leave, vacation, call-outs and special requests
- monitors all recreational equipment, technology, and service standards
- engages technical or maintenance support to resolve malfunctions
- advises and assists guests on Top Golf suites, Brunswick Bowling, and social games
- completes daily inventory of F&B supplies and recreation equipment
- ensures all dining locations and recreation areas are ready for guest occupancy
- maintains communication to verify paperwork and inventory controls
- maintains confidentiality and rapport with other departments
- assists F&B and Recreation employees as needed
- upholds highest quality of food and service levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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