Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Courtyard Santa Barbara Downtown is a distinguished hotel located in the heart of Santa Barbara, California. Known for its commitment to exceptional guest experiences and quality service, this hotel caters to both business and leisure travelers seeking a comfortable and inviting atmosphere. As part of the Azul Hospitality family, it stands out for its dedication to maintaining high standards in hospitality and guest satisfaction. The hotel features contemporary amenities, stylish accommodations, and a prime location that places guests close to downtown attractions, dining, and entertainment options. The team at Courtyard Santa Barbara Downtown focuses on delivering personalized service, ensuring each... Show More
Job Requirements
- High school diploma or equivalent
- 3 to 5 years experience in food and beverage operation
- Must be at least 21 years of age
- Safe Server Alcohol and Food Handlers certification required
- Ability to communicate effectively verbally and in writing
- Must be able to work in extreme temperatures and lift up to 45 lbs
- Ability to stand and walk for extended periods
- Ability to use office equipment
- Willingness to work varying schedules and attend all mandatory meetings
- Maintain neat, clean, and well-groomed appearance
- Comply with company safety and security policies
- Reliable attendance
- Strong leadership capabilities
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- 3 to 5 years experience in food and beverage operation
- Safe Server Alcohol and Food Handlers certification
- Excellent leadership and customer relations skills
- Good verbal, written, and electronic communication skills
- Intermediate computer skills including MS Office and property management systems
- Considerable knowledge of mathematical calculations and budgetary analysis
- Detail oriented with outstanding organizational skills
- Ability to analyze needs and make judgments
- Knowledge of Windows OS, PMS, PBX, key system, and POS
- Self-driven with ability to work independently
- Strong issue resolution and analytical skills
- Thorough knowledge of food products, recipes, and preparation standards
- Ability to conduct meetings and maintain communication between staff and managers
Job Duties
- Support and supervise the hotel food and beverage outlets while working closely with rest of the food and beverage leadership team
- Maintain consistent communication with vendors and suppliers for timely rollout of seasonal food options
- Participate in department monthly, quarterly, and annual inventories
- prepare and submit inventory reports to accounting
- Monitor quality of service and product
- Cooperate in menu planning and preparation
- Conduct orders of food and beverage supplies
- Stay up to date on brand requirements and changes to the restaurant
- Ensure attendance at all mandatory meetings
- Lead and coach the team towards achieving exceptional guest service and staff satisfaction results
- Maintain high energy, positive attitude, and professional appearance
- Perform general cleaning tasks using hotel standard procedures and adhering to safety and health standards
- Review and evaluate customer acceptance and recommend new operating or marketing policies
- Continuously evaluate staff performance and encourage improvement
- Maintain quality of food product and consistency in delivery
- Arrange, provide, and supervise training of new staff and cross-train team members
- Serve as a role model adhering to policies and the highest standards of performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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