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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Rewarding Work Culture
Mentoring
Training and development opportunities
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Company matching
Discounted accommodations
Comprehensive time off package
Vacation pay
sick pay
Paid holidays including Mardi Gras
Complimentary employee meals
Complimentary uniforms laundered
Discounted parking
Job Description
Four Seasons Hotels and Resorts is a premier luxury hospitality company recognized worldwide for its commitment to exceptional service and unforgettable guest experiences. With locations across the globe, Four Seasons is synonymous with elegance, sophistication, and unparalleled hospitality. The company’s ethos is centered on its people – a diverse group of passionate professionals dedicated to excellence and creating meaningful connections with guests, residents, and partners. By fostering a culture where team members support one another and strive for continuous improvement, Four Seasons ensures that every interaction leaves a lasting impression.
At Four Seasons Hotel and Residences New Orleans, the ... Show More
At Four Seasons Hotel and Residences New Orleans, the ... Show More
Job Requirements
- High reading, writing and oral proficiency in the English language
- Previous supervisory or management experience in Food and Beverage
- College degree or equivalent preferred
- A valid Work Authorization for the United States
Job Qualifications
- High reading, writing and oral proficiency in the English language
- Previous supervisory or management experience in Food and Beverage
- College degree or equivalent preferred
- Valid Work Authorization for the United States
Job Duties
- Supervise the running of the service and take quick and appropriate action to correct any shortcomings
- Assist the servers and bussers when required during all service periods
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Effectively handle guest complaints and compliments and communicate to the management team
- Assist and organize departmental meetings with the management team, carry out daily service briefings, and train team members on service standards
- Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff
- Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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