
Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized for its innovation and leadership in the hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also boasts a rapidly expanding footprint across Europe, Latin America, and the Caribbean. Their global portfolio of properties represents an asset value exceeding $20 billion and generates over $5 billion in annual revenues. Highgate is known for providing expert guidance through every stage of the hospitality property lifecycle, from planning and development to recapitalization and disposition. The... Show More
Job Requirements
- At least 3 years progressive experience in hotel or related field
- Or 4-year college degree with 3 years related experience
- Or 2-year college degree with 4 or more years related experience
- Proficient in Windows and company software
- Knowledge of food preparation techniques
- Knowledge of health and liquor regulations
- Ability to work long hours
- Medium physical work capability
- Effective verbal and written communication
- Friendly, courteous and service-oriented manner
- Strong problem-solving skills
- Ability to multitask and prioritize
- Attend required meetings and trainings
- Participate in manager on duty coverage
- Maintain regular attendance per company standards
- High standards of personal grooming
- Comply with company safety and operational standards
- Ability to maintain confidentiality
- Maintain warm and friendly demeanor
Job Qualifications
- At least 3 years progressive experience in hotel or related field
- Or 4-year college degree with 3 years related experience
- Or 2-year college degree with 4 or more years related experience
- Proficient in Windows and company software
- Knowledge of food preparation techniques
- Knowledge of health and liquor regulations
- Ability to work long hours
- Medium physical work capability
- Effective verbal and written communication
- Friendly, courteous and service-oriented manner
- Strong problem-solving skills
- Ability to multitask and prioritize
- Attend required meetings and trainings
- Participate in manager on duty coverage
- Maintain regular attendance per company standards
- High standards of personal grooming
- Comply with company safety and operational standards
- Ability to maintain confidentiality
- Maintain warm and friendly demeanor
Job Duties
- Be attentive, friendly, helpful, and courteous to all guests, managers, and employees
- Supervise and manage all food and beverage personnel
- Respond to guest complaints promptly
- Participate in food and beverage budget, forecasting and monitor department performance
- Monitor industry trends to maintain competitive operations
- Keep the food and beverage manager informed of issues
- Coordinate loss prevention efforts in the food and beverage department
- Prepare and submit required reports timely
- Participate in inventory control and reporting
- Organize and conduct departmental meetings regularly
- Monitor quality of service and products
- Assist in menu planning and preparation
- Ensure timely purchase of food and beverage items within budget
- Oversee employee cafeteria operations
- Ensure compliance with liquor laws and health regulations
- Maintain departmental SOP compliance
- Train staff on SOPs, report preparation, and technical tasks
- Conduct or attend hotel training sessions
- Interview candidates and manage hiring process
- Attend pre-convention and post-convention meetings
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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