Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors worldwide, boasting a diverse portfolio of more than 7,400 hotels across 45 countries and territories. Operating with 22 distinctive brands, Choice Hotels caters to a wide variety of travelers by offering everything from upscale full-service properties to midscale, extended stay, and economy options. This extensive presence and range allow Choice Hotels to meet guests' needs in more locations and for numerous occasions, enhancing value for both franchise owners and shareholders alike. Their award-winning Choice Privileges loyalty program, along with co-branded credit card options, offers guests a rewarding... Show More
Job Requirements
- Minimum two years restaurant experience, preferably in hospitality industry
- High school diploma required
- Ability to obtain and hold Bartender's License
- Must be at least 21 years of age
- Ability to collaborate effectively with other hotel employees and managers
- Strong oral and written communication skills
- Ability to multitask and work well under pressure
- Knowledge of local, state and federal liquor laws and regulations
- Basic computer skills in Microsoft Office Suite
- Skilled in delivering training material
- Excellent customer service skills
- Ability to relate to, communicate with, and motivate employees
- Highly organized
- Ability to stand for long periods of time
- Ability to lift up to 25 pounds regularly and push or pull up to 75 pounds occasionally
- Ability to work a flexible schedule including long hours
- Ability to setup and take down tables, chairs, stages, and banquet fixtures
- Ability to push and pull carts weighing up to 200 pounds
- Ability to obtain and hold Bartender's License
Job Qualifications
- Minimum two years restaurant experience, preferably in hospitality industry
- High school diploma required
- Strong oral and written communication skills
- Ability to collaborate effectively with other hotel employees and managers
- Aptitude to resolve conflicts with guests, supervisors and employees
- Knowledge of local, state and federal liquor laws and regulations
- Ability to multitask and work well under pressure
- Basic computer skills in Microsoft Office Suite
- Ability to obtain and hold Bartender's License
- Must be at least 21 years of age
- Excellent customer service skills
- Skilled in delivering training material in group and one-on-one settings
- Ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels
- Highly organized with ability to prioritize and manage resources and time effectively
Job Duties
- Supervises the operation of assigned restaurants and/or lounges
- Coordinates the setup and/or closures of restaurant and lounge areas in accordance with Carlson Hotel standards
- Confirms daily specials and new menu additions with the Restaurant Chef
- Assists in overseeing the food and beverage service provided in assigned outlet(s)
- coaches employees on effective service and food presentation techniques
- Inspects assigned restaurant(s) and lounge area(s) on an ongoing basis and takes appropriate steps to ensure facilities meet or exceed hotel standards at all times
- Conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
- Properly executes check control procedures
- Maintains sanitary and safe work environment for guests and employees
- Provides employees with the information needed to perform their job effectively
- Assists in orienting new employees to the department and hotel and provides on-the-job training on job responsibilities
- Assists in prioritizing and assigning work
- Provides feedback to employees and department managers on performance
- Creates 100 percent guest satisfaction by providing the Radisson Blu experience through genuine hospitality and exceeding guest expectations
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Assumes responsibility to notice when the guest is not satisfied and uses best judgment for appropriate action
- Performs other duties required to provide service brand behavior and genuine hospitality
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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