Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,100.00 - $73,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Job Description
Emerald Queen Casino is a renowned gaming and hospitality establishment operated by the Puyallup Tribe, dedicated to providing exceptional entertainment, dining, and service experiences to its guests. As a leading casino and entertainment venue, Emerald Queen Casino prides itself on blending exhilarating gaming options with high-quality food and beverage services while fostering a dynamic and inclusive workplace culture. The casino operates 24 hours a day, 365 days a year, featuring a range of restaurants, bars, and lounges that deliver diverse culinary experiences and beverages tailored to a wide range of palates. With a strong commitment to tribal values, customer satisfaction,... Show More
Job Requirements
- High school diploma or GED equivalent
- associate degree in hospitality management, business, or a related field
- four years of full-service food and beverage experience
- one year of leadership experience in a high-volume hospitality environment
- ability to sit or stand for up to 10 hours a day
- frequent walking, climbing, reaching, bending, crouching, pushing, and pulling
- ability to lift items up to 40 lbs
- ability to work in a smoke-filled environment
- flexibility to work evening, weekend, and holiday shifts
- obtain a Class III A license from Puyallup Tribal Gaming Regulatory Office and Washington State Gaming Commission
- pass pre-employment drug testing
Job Qualifications
- High School Diploma or GED equivalent
- associate degree in hospitality management, business, or a related field
- four years of full-service food and beverage experience
- one year of leadership experience in a high-volume hospitality environment
- gaming experience preferred
- experience working with tribal entities preferred
- additional education or experience may substitute for minimum requirements
Job Duties
- Lead, coach, and manage food and beverage staff while maintaining schedules that ensure proper coverage and consistent, high quality guest service
- partner with kitchen leadership to ensure smooth, efficient shift operations and address operational or guest related issues promptly and professionally
- oversee inventory management, ordering, and cost controls to maximize resources, minimize waste, and prevent loss
- ensure compliance with all department policies, service standards, and applicable food, beverage, alcohol, and gaming regulations
- complete accurate shift reporting, payroll processing, and ongoing communication with leadership regarding performance, sales, guest feedback, and improvement opportunities
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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