Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Professional development opportunities
friendly work environment
Employee Discounts
Health Insurance
Paid Time Off
team events
Job Description
The hiring establishment is a reputable hotel known for delivering outstanding hospitality and maintaining high standards in its food and beverage operations. This establishment prides itself on creating welcoming environments where guests enjoy a pleasant and memorable dining experience. The hotel forms part of a larger hospitality industry and is recognized for its commitment to exceptional service and guest satisfaction. It offers a dynamic work environment where teamwork, professionalism, and guest engagement are highly valued.
The Food and Beverage Server role is a part-time position that plays a crucial role in the guest experience by providing attentive and effic... Show More
The Food and Beverage Server role is a part-time position that plays a crucial role in the guest experience by providing attentive and effic... Show More
Job Requirements
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write, and speak English
- Fluency in other languages beneficial
- Must be able to accurately follow instructions both verbally and written
- Ability to work flexible schedule including evenings, weekends, holidays
- Must work in a fast-paced environment with urgency and empathy
- Must have outstanding coordination and multitasking abilities
- Professional appearance and demeanor required
- Ability to learn and work within POS, PMS, and CRM
- Must be able to interact well with guests, vendors, and team members
- Ability to resolve problems and conflicts diplomatically
- Knowledge of food and beverage service operations preferred
- Ability to calculate figures using basic math
- Must be able to stand and move about property for majority of shift
- Must be able to lift, carry, push, pull 50 lbs
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally
- Must be able to walk outside in various weather conditions
- Must be able to climb stairs occasionally
- Must be able to work in variable room temperatures
- Noise level usually moderate
- Must have dexterity in using kitchen equipment or utensils and carrying heavy trays
Job Qualifications
- High school diploma or equivalent
- Previous experience as a server or similar customer service role preferred
- State Issued Food Handler's Certificate
- State Alcohol Server Certification
- Ability to learn and work within POS, PMS, CRM and other hospitality-specific software
- Outstanding coordination and multitasking abilities
- Professional in appearance and demeanor
- Ability to resolve problems and conflicts diplomatically
- Knowledge of food and beverage service operations preferred
Job Duties
- Anticipate guests' needs, respond promptly, and acknowledge all guests
- Maintain positive guest relations at all times
- Resolve guest complaints to over-the-moon satisfaction
- Follow Hotel policies with lost and found items
- Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations
- Continuously promote sanitation, safety, and security efforts
- Encourage social media or 5-star reviews on online travel agencies
- Greet guests warmly and assist with menu selection
- Take food and drink orders accurately and promptly
- Deliver orders to tables and ensure correct presentation
- Provide recommendations on menu items and specials
- Demonstrate knowledge of allergens and dietary restrictions and provide accurate menu recommendations
- Prepare and cork bottles of wine for tableside service
- Upsell additional items or beverages
- Collaborate with kitchen and bar staff to ensure timely and accurate service
- Process guest payments and maintain accurate cash handling
- Ensure cleanliness and organization of tables, dining areas, and service stations
- Follow health and safety guidelines including food safety standards
- Give guests a friendly farewell upon departure
- Ensure daily setup and closure procedures are complete
- Inspect and ensure materials and equipment readiness
- Maintain knowledge of equipment maintenance and use
- Comply with all departmental policies and standards
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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